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Best Western Plus New Caney Inn & Suites
22033 U.S. 59, New Caney, Texas, United States
About the Best Western Plus New Caney Inn & Suites
Best Western Plus New Caney Inn & Suites is a top-rated lodging establishment located at 22033 U.S. 59 in New Caney, Texas. This modern hotel offers comfortable and spacious rooms, excellent amenities, and exceptional service to ensure a relaxing stay for guests. Conveniently situated near major attractions and with easy access to the highway, this hotel is the perfect choice for both business and leisure travelers. Whether you're visiting for work or pleasure, Best Western Plus New Caney Inn & Suites promises a memorable and enjoyable experience during your stay in Texas.
Photos of Best Western Plus New Caney Inn & Suites
22033 US-59, New Caney, TX 77357, United States
Reviews of Best Western Plus New Caney Inn & Suites
"Traveled here for my daughter's baby shower. I was pleasantly surprised how clean and comfortable the king suite was. I rented the jacuzzi tub room for them. The tall ceiling made it feel nice and open. I would definitely visit again. Nice selection for the continental breakfast as well."
"Get what you pay for here. Older building, doors and walls in room are a little beat up. Reasonably clean and quiet.Beds are comfy. Staff are super friendly. A couple of small, seasonal bugs - common for the warm weather in South Texas. No evidence of roaches or bed bugs. Basic breakfast. They serve these strange egg discs, which are gross. So keto options are very limited. Safe and clean."
"I stopped in to stay the night about a week ago. My kids were tired so we got off the road for the night. I stopped there because the sign said Best Western and I assumed the standards would be similar to others I have stayed at. Boy was I wrong. The floors in the rooms were dirty. Looked like they had not been vaccuumed well if at all. There was a brown ring in the tub and black mold in the toilet. There was hair all over the bed cover. We had to throw it on the couch which was also stained up. This place looked like a Crack motel. I could not believe best Western would have their name be part of that disgusting place. I went to get ice and ran in to someone who looked homeless and on drugs. That place wasn't worth 20 dollars a night. I will never spend my money with them again."
"12/21/2023 the cleanliness of the room was overall disgusting. Stains all over the chair. Mold in the bathroom, poorly vacuumed and the sheets smelled musty. We found an adult bed bug crawling on the chair in room #304 We immediately trapped it inside of a ziplock bag and brought it to the front desk. The staff’s response was extremely underwhelming. Employee stated they haven’t had an issue in 7 years and was nonchalant about it. We were moved to room 219 and immediately found evidence of bed bugs there among other bodily fluids on the bed skirt. Absolutely horrified, we immediately took pictures. Went to the front desk, informed them of our findings and let them know we wouldn’t be staying. They granted us a full refund and we had to find a different hotel for the night. Mind you we are traveling with two small children. We will never go back there."
"Got in our room and noticed it was a bit dirty and not vacuumed well. Not a big deal since the beds looked clean. Trying to put our two small kids to bed found a bed bug crawling on the chair in the room. Put bug in a zip loc and gave to the front counter. Switched rooms and the next room was dirtier than the first. Ended up staying somewhere else. Was able to be refunded at least"
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