Crunch Fitness - League City

"Honestly, I hope none of you have experiences here like i've had. In my first year of membership, two of my car windows were busted while i was inside and i was robbed. (They have no cameras in the parking lot and its right next to 45 so its a perfect spot for someone to hit a bunch of cars that they know people arent coming back to for awhile). I ended up cancelling my membership for awhile after that simply because i felt unsafe and violated but then came back about 8 months later to renew as well as work with their Physical Traning program because I loved the facilities. I thought it was going to be great for me and i signed up for a 6 month agreement but within 4 months of working with them i was on my THIRD trainer because i guess they cant keep people around. I stopped wanting to go anymore because of this and also because my work life was getting extremely busy. During that time i tried canceling my membership twice (in person), i even filled out a cancelation agreement (in person) because I was told you had to and that you had to give a 30 days notice. Well i gave them a 90 days notice but apparently that AND me constantly saying i was done wasnt enough. After multiple attempts to straighten this out with them they told me i had to pay out the rest of my 6 month agreement and i agreed because i understand what the terms of an agreement are and they werent coororating anyway so i just didnt care anymore. It is now 2 months after my agreement was supposed to end and they are still charging me $260 every two weeks and are absolutely unwilling to cooporate unless i come in for a THIRD TIME and give them another 30 days notice in which they will continue billing me for those next 30 days.... Its absolutely ridiulous and they act super sweet to your face so its hard to be pissed at them when you are a respectful person but its become clear that they have ZERO concern for their customers training success or money. I have been extremely kind and lenient with them up to this point but I'm over it. I am now in the works of canceling my entire membership with crunch at this point (even though i love the gym itself) simply because i can not deal with these people and their insensitivity any longer. Overall, just not a place i want to stick around and definitely not people i plan to continue giving my money to."

"I have never been to a gym as clean as this one. The staff (managers, front desk and trainers) are very friendly, professional, knowledgeable and helpful. Most of the bad reviews you see on here are about payments, fees.… at the end of the day this is a business and they provide services you have to pay for. I enjoy coming here. There is plenty of room and available equipment to workout. I highly recommend this gym."

"This is coming from someone who works out here 4-5x/ week so it's not bad enough to keep me away obviously, HOWEVER: 1. locker rooms are 1/3 the size they need to be for the size of the gym 2. There is only 1 water fountain so a line is common. 3. The "crunch-o-meter" on the app is an absolute joke, ignore it completely and assume it's busy if it's 3-9pm or weekend mornings. I still like going because it's big enough to find something even when it's busy(ish), tanning is a great deal, it's clean and the staff is great. I do have a second gym membership at LA that i use during peak hours at crunch."

"I’ve tried many gyms and this is hands down my favorite. It’s super clean in here at all times. All of the staff are very friendly and helpful. I can actually say the gym members are really friendly. I have meet nice people here. Now since they have expanded the gym it’s not as congested. It has pretty much everything you need. I'm so thankful that I found this gym!"

"I'm a newbie here. Staff has been very helpful and friendly. Alot of equipment and never really a wait to use them. Would definitely recommend to others looking to overall improve on their health."