Hand and Stone Massage and Facial Spa 4301 West William Cannon Drive, Austin, TX 78749

"I had a massage today and I was less than pleased. I get them all the time. The pressure was weak after asking for more and did not get a full body massage."

"Lots of availability good therapists. Professional and love option of no speaking. Convenient to be able to get a facial and skin care products. Wish did have to have a membership and if you use points don’t do hour and half bc they use 2 points when it’s 1 point for a one hour"

"Had the most amazing facial with Jade! She was so sweet and paid attention to my notes from my previous appointments and made sure to not irritate my very sensitive skin. Couldn’t recommend Jade enough. Also Patrick at the front desk was so kind and helpful. :)"

"The positives- lovely place! And the coconut water was delicious! The bad-I took my husband here for his birthday and was very excited to do a couples massage. Prior to the massage you fill out a ton of paperwork and give many details about what you’re looking to get out of the massage whether it be health benefits ie:headaches, relaxation, lighting in the room etc. during the massage I asked to turn down the lights because it was too bright, my husbands masseuse said “no, she needed to be able to see.” Every time we have a massage it’s practically almost dark from the beginning, so that was a bit disheartening. They took us back into the room at 5:09 and talked to us for about 6 minutes prior to leaving the room to get undressed. I looked up at the clock right when they got back in the room and it was already 5:17. When they claimed to be finished I looked at the clock and it was 5:47. I paid for a 1 hr massage (they let you know that day that they will be hands on for 50 minutes and not the full 60. Fine I understand that but not 30 minutes. During the massage you couldn’t hear the relaxing music playing because my husband’s masseuse was coughing so much and then making comments about coughing so much. I understand cedar season and allergy’s but do you have to make lots of comments about it while massaging someone and expect them to answer or comment back about your constant coughing? This was probably the most non relaxing massage ever. I felt like I had to apologize the rest of the night to my husband for choosing this place. I’ve honestly went to the nail salon and had a better deeper massage while getting a pedicure. I don’t know the reasoning to filling out all the forms prior if they aren’t going to read them and focus on areas that you requested or care about any of your wishes during the massage. This felt like an average rub down and not actually a massage."

"Best massage ever! Very relaxing, and Ana really did get to relieve my pressure points. Very good firm pressure, the best i have ever had! Highly recommend Ana as your massage therapist :)"