Staybridge Suites San Antonio - Schertz, an IHG Hotel 5601 Schertz Parkway, Schertz, TX 78154

"I cant say enough.. i usually stay at hampton inn or holiday day in express… but out of availability i stayed here … the guy in the suit superb customer service checking in …large suites.. clean and modern….plus free beer in the evening not sure if if its every night plus appetizers… breakfast best ive had .., fresh fruit …"

"This place is amazing I have been here for a month and a half , the lady lakisha at the front desk is super helpful and always in a great mood ,has a solution to any problem !!! Josh from the front desk as well is very social and always helpful not scared to get things done! The maintenance man Nick is always going out of his way to make sure things are running smoothly and guests are happy! Tony does the best weekend breakfast and is always super social and a wonderful smiling face to see first thing in the morning always makes tasty food and a warm environment!!! The social nights are worked by Irving and he is great with causing communication amongst strangers and serving delicious food! Overall have enjoyed my stay here and would recommend to everyone looking for a nice place to stay and a warm welcoming environment. The only thing I wish they did differently was using fresh food (fruit especially) every morning. This morning I got breakfast and the peaches were sour! But THANK GOD FOR TONY !!! He changed the peaches immidiatley to fresh and delicious ones!!!"

"Stayed 1 night with 2 kiddos and 3 adults in two rooms. Great experience! They were able to accomodate our request for rooms next to each other and a crib for my daughter. Everything was ready when we checked in. Rooms and hotel overall appear to be very clean and well maintained and the breakfast was good. If only the bathrooms were bigger. Barely have room to turn around."

"First, I give 5 Stars for the class of hotel (a value extended stay). Our stay was a pleasant surprise. The hotel better than most in its class. The STAFF was efficient, cordial, quick, honest, & responsive! I had jewelry out in plain sight in the room, and it was untouched except to clean under it. * I hope not to offend by stating this, as honesty is the expectation and a baseline but I figure it may help to be explicit about it. * Also, STAFF was fantastic at breakfast. The place was clean and well stocked. We stayed downstairs for a couple hours socializing and saw how frequently the staff cleaned and stocked and did so with a smile! Speaking of BREAKFAST, the food was plentiful and varied. We had two breakfasts. The first time was eggs and bacon (super thin and super tasty), and the second time was eggs and sausage links. See the pics for all it offered. The ROOM (we had a double queen suite) was spacious with two rooms and a vanity area. A couch with attached chaise and central air. Two flat screen TVs. The full KITCHEN had a full size fridge, dishwasher, microwave, sink, cabinets, and flat double-eye stove. Dishes, pans, dish towels, etc. were also available. Check the pics. BEDS were on the softer side but not enough to cause back pain (I'm older. Lol) and the four pillows on the bed are both firm (2) and soft (2). Linen is white and bleached with a clean (not just fresh) scent. SHOWER was clean. Shampoo, conditioner, body wash, hand soap, and hand lotion are available. Towels are white and clean. Plenty of free PARKING. Good LOCATION for the area. Clean halls. Good smell. Overall, would recommend and definitely would re-book. NOTE: The hotel permits pets. Pets are in rooms and also are allowed in the dining area. I didn't see any in the food area, but that may have been pet owner courtesy and not hotel policy. I don't know. I also don't know if pets are restricted to checking into certain rooms, or if all rooms are fair game depending on what's available. We had no problem with the pets, but we did not catch on that pets would be here when we were booking. CON: The room does have a lingering old sweat smell, which indicates to me that the pillows, mattresses, couch, and carpet may be due for deep cleaning. I'm not saying the staff doesn't clean them. I'm just saying the smell suggests it. That said, as soon as we took our showers, we no longer could smell it. My roommate didn't smell it at all. Take this as you will. If helpful, please like. Thanks."

"5 Stars only because 6 Stars are not available. Great place, great location. Lekisha was at the desk when we checked in. Such a freindly person. Very helpful and so nice. She provided the type of service I look for and really appreciate. The entire property was so clean and welcoming. Loved the room. Comfortable bed and enjoyed the mini kitchen. Came in handy even though we stayed just through the weekend. Joined their IHG Hotels and Resorts loyalty program to get the best price and take advantage.of the perks. Can't wait until we can go back."