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SureStay Plus By Best Western San Antonio Seaworld
143 Richland Hills Drive, San Antonio, Texas, United States
About the SureStay Plus By Best Western San Antonio Seaworld
SureStay Plus By Best Western San Antonio Seaworld is a comfortable and convenient lodging option located at 143 Richland Hills Drive in San Antonio, Texas. Situated just a short distance from the popular Seaworld theme park, this hotel offers guests a relaxing stay with modern amenities and friendly service. Whether you are traveling for business or leisure, you can enjoy spacious rooms, complimentary breakfast, a fitness center, and an outdoor pool. With its convenient location and excellent facilities, SureStay Plus By Best Western San Antonio Seaworld is the perfect choice for your next visit to San Antonio.
Photos of SureStay Plus By Best Western San Antonio Seaworld
143 Richland Hills Dr, San Antonio, TX 78245, United States
Reviews of SureStay Plus By Best Western San Antonio Seaworld
"Really a comfortable and nice place, great location for food, grocery store, SeaWorld. Excellent service with sweet and helpful staff. Breakfast was good too. Really no complaints."
"On the second day of my stay I extended my room by one day, at that time I asked for maid service. I was told we could get a partial cleaning beside it’s extended stay. That was fine until no one’s ever came to do that much. I called back to the front desk and was told the cleaning crews were gone for the day and I could take my trash to the cans in the hallway and someone would bring me some towels. Not the service I expect when paying my hard earned cash."
"I like the location of this place. The only reason I didn’t rate it a five is because the guy at the front desk (night shift) was not friendly. He wasn’t rude or anything he was still very helpful. The 2nd reason is because I checked the sheets and I noticed the comforter had a black stain. I was a little grossed out. I didn’t use it and only used the bedsheets. Other than that the room was comfortable."
"This was the worst hotel we have stayed in. First of all we had a leak from the vent that was directly over the toilet. So while you’re using it water drinks down your back. Toilet seat remains wet. Told front desk and the didn’t do anything. Carpet was filthy. Paint chipped. An half empty water bottles was left in our room from the previous guest. We couldn’t use the computer because the front office could remember their own code. Ran out of breakfast. Dirty windows (it look like it was snowing in June….I’m not kidding). Pool dirty. Hair on towels. Dirty floors. It’s really sad…. This hotel could be so much more because it’s in the perfect spot. THE ONLY GOOD THING ABOUT THIS PLACE WAS THE PARKING LOT SECURITY AND COURTEOUS STAFF."
"We got into our room and our room smelt like a junior high gym locker room. Our pull out couch had leftover FOOD from the previous person. Went downstairs to let staff know and they said they would fix everything. Came back and the smell was much better than before but they still left the same disgusting dirty mattress cover on our pull out couch. Checked out the next day and out of $280 for 2 nights they offered us $40 back even though half of the issue was still not resolved. I asked for the manager and the staff lady said I could call next day and speak to her. I explained we paid cash and we wouldn’t be able to get reimbursed and she had no care about it. Also, make sure if you have littles with you and you book a room with only 1 bed it’ll come with a shower and NOT a tub. We had a 3yr old and 1yr old that needed baths but luckily we had family in another room that let us borrow their tub for baths. I really don’t recommend especially if they couldn’t make things right with us at the end."
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