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Thompson Spa
115 Lexington Avenue, San Antonio, Texas 78205
About the Thompson Spa
Thompson Spa is a luxurious beauty salon and spa located at 115 Lexington Avenue in the heart of San Antonio, Texas. Our expert team of professionals is dedicated to providing top-notch beauty and relaxation services in a tranquil and serene environment. From rejuvenating facials and soothing massages to pampering manicures and pedicures, Thompson Spa offers a wide range of treatments to help you look and feel your best. Come indulge in a day of self-care and leave feeling refreshed and revitalized. Visit us at Thompson Spa for a truly indulgent spa experience in San Antonio.
Photos of Thompson Spa
115 Lexington Ave, San Antonio, TX 78205, United States
Opening hours of Thompson Spa
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 19:00
Saturday:
08:00 - 19:00
Sunday:
08:00 - 18:00
Reviews of Thompson Spa
"Very disappointed at the spa, we've been longtime visitors of the hotel and we were very underwhelmed when we finally visited the spa here. Cramped and not very luxurious spaces. My massage left me incredibly tender the next day, it was very painful for a 'light' massage, I didn't relax much during my session. Staff was very friendly though."
"Honestly I left this place more stressed than when I came in. My girlfriend and I went to the spa for a couples massage. This was 400 dollars but I thought that since it was a special occasion it was worth it. The spa here is very tiny with few amenities and my girlfriend let me know that it’s usually never like that at all the other hotels we’ve stayed at. (This was my first and probably last time in a spa but she goes every time we stay at a hotel) The bathroom was nice but there was only one shower and it was occupied for what felt like an eternity so I couldn’t shower. Since I had a room in the hotel this was not a big deal for me personally. There were only two amenities a dry sauna and a wet sauna (my girlfriend says spas usually have a eucalyptus smell but these do not) as well as a relaxation room. The relaxion room was very small only being able to occupy 6 people, so as soon as a other couple came we began to feel very cramped. We got the massage and it felt okay, but nothing crazy amazing that would make me feel like a new person. I also noticed that even though we booked a 50 minute package, the masseuse grabbed the wrong papers so we didn’t start until later and finished early. Overall we only got 40 minutes instead of 50. When I booked the package it said we would be able to relax with a bottle of champagne and macarons afterwards but instead got water in plastic cups. I asked the receptionist about it and she gave us some Prosecco along with 2 small pieces of dark chocolate. What really made me feel upset is the service charge that they charge in the spa. It’s 20% which is not listed anywhere on the website. Supposedly they send out a email that states this upon booking, but I only received a email that stated the charges and cancellation policies. I showed this all to both the hotel staff and spa staff but was told that unfortunately the service charge is mandatory. I don’t have any problem with fees for a luxury service, but it shouldn’t be a surprise once I’m paying. If not listed on the website it should at least be in the booking email. I was told (very rudely) by spa staff that it is emailed, but I did not get any of that emailed to me. After speaking with both spa and hotel staff they refused to take the charge off stating that it’s a service charge and their policy. Overall this spa is very nice and I could see how it could be very relaxing if you’re the only one there. However if there is anyone else in the spa be prepared to feel very cramped and uncomfortable. Also know that there will be a 20% additional charge on top of your bill which Thompson does not state anywhere."
"I didn’t want to leave a review here but i have also reached out to the hotel via email on 9/19/23 and no reply. I then called last week Thursday and the front desk receptionist said that she would have someone reach out to me by end of day that was on 9/27/23 and no reply. I booked massages and facials for my friend and I. We were both seen at 10:00am 9/19/23. I would like to start out by saying our services we did received was great from beginning to end. For a massage it was very loud you could hear the traffic below I know that’s not their fault but it wasn’t too relaxing. The front staff was very helpful and kind as well as our aesthetician and masseuse. I feel that we did not get all the amenities that were involved. Neither one of us have ever been there before, so we had no idea what was included and what not was included. Even after being walked around and shown the different rooms STILL…nothing. We found out from our aesthetician and masseuse. Upon booking these reservations over two weeks ago all I was told was that there was a changing room there for us showers to use and complementary drinks. Even on Friday when they called to make sure that we would still be attending our appointment. They still never mentioned everything that we were able to use. We showed up today feeling very unprepared. I paid $840 and we were not able to use the steam room, the pool area, or even the sauna, as we only had our underwear due to getting massages and facials that is a lot of money for services we didn’t get to enjoy. Had we have known or been told or some kind of an email even with an outline we would have been able to use everything else available."
"I have been to The Thompson spa a few times and have always had a great time. Most recently I had the 80 minute relaxation massage which was wonderful. What puts this spa above the rest is the amenities (lounge room, hot/ wet sauna, champagne and tea after the massage) and the service. I can't speak highly enough of the service, the staff truly made my experience the best. You also get access to the pool which is very nice."
"For a frequent spa goer -The Thompson Spa was a disappointment and incredibly overpriced. The treatment was fine, but the amenities were subpar. The locker room was tiny, the steam room was not eucalyptus and rather lackluster, the relaxation room and wet areas were coed. I could hear the music from the pool party during my treatments. We were told we would get champagne as we were there for there for the birthday. I stated several times to bring it when the birthday girl was finished with her treatment, it came before with glasses filled at different levels. For the price, I would not recommend - Mokara Spa is much better."
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