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Home2 Suites by Hilton Fort Worth Southwest Cityview
5401 Southwest Loop 820, Fort Worth, Texas, United States
About the Home2 Suites by Hilton Fort Worth Southwest Cityview
Home2 Suites by Hilton Fort Worth Southwest Cityview is a modern and stylish lodging option located in the heart of Fort Worth, Texas. Situated at 5401 Southwest Loop 820, this hotel offers comfortable and spacious suites equipped with all the amenities needed for a relaxing stay. Guests can enjoy complimentary breakfast, a fitness center, an outdoor pool, and a business center. With its convenient location near popular attractions and restaurants, Home2 Suites by Hilton Fort Worth Southwest Cityview is the perfect choice for both leisure and business travelers.
Photos of Home2 Suites by Hilton Fort Worth Southwest Cityview
5401 SW Loop 820, Fort Worth, TX 76132, United States
Reviews of Home2 Suites by Hilton Fort Worth Southwest Cityview
"We requested 2 extra pillows and they did not want to provide it to us, because apparently there were 2 extra in a piece of furniture. Yes there were, but dirty. In general, everything was dirty, although at first glance it looked clean, it was not like that."
"I’m a Hilton members. Front lady yesterday isn’t a people person. Didn’t even offer complimentary water. Room was nice. Tv remote had a stain. Lamp had a bulb out. Refrigerator had condensation. Cleaners knocking on the door at 9a when checkout isn’t til 11a. Front desk during checkout just seem to be in bad mood. Won’t stay there again."
"Taylor at the front desk is the most helpful person..during my stay she is always friendly and Talkative, polite, happy, willing to help and everything I needed some thing no matter if it was small or big she took care of it.. best service I ever had at any hotel...thanks Taylor, if you read this, for everything made me feel right at home!! And Vanessa is the best of them all when it comes to housekeeping very friendly person always had joy in her eyes and job, even if I had a bad day when I got to hotel and if she was working she cheered me up with just by saying hey,such a good vibe she puts off but with all that and good environment all around and great staff working here,easy to get to and all kinds of places to eat close by"
"Would not recommend staying at this hotel. We reserved a room about 9am and when we went to check in about 11:30 that night they told us they had given the room away and there were no rooms available. We were traveling with 3 kids including 2 5 month old babies. It was cold and rainy out and very inconvenient to have to fight with the front desk about not having a room we had already booked. Eventually they told us they did have a room available and we were accommodated. Immediately upon walking into the room, we were hit with a very strong urine smell. The hotel is pet friendly but I still expect it to be well kept and cleaned between guests. It was so strong it was hard to even sleep. If we had not had babies with us, I definitely would have left to find a better hotel. On top of that, there were puddles of urine behind the toilet. At check out, I informed the front desk about the strong urine smell and the pee behind the toilet and was assured that the manager would be contacting me and the room would be taken care of. I was never contacted and was still charged. I contacted the manager and was told that because I didn’t have pictures of the issues that I would not be compensated. Definitely find a better hotel to stay at, this one is not it."
"After a long drive we were looking forward to a nice rest in two queen beds. Unfortunately the following went wrong… - our room smelt like dog / urine - the shade would not go down in the room and the main event sign was lighting it up with all of the brake lights from people coming and going - toilet would not flush - phone in the room did not work to call the front desk We ended up getting out in another room and one of us had to sleep on the pull out couch which was absolutely less than desirable. But that was the only option The gal at the front did her best to help but if was terrible. She was amazing!! I left feedback at the front desk but no one has reached out. Feedback through a follow up email survey. And you guessed. no one has reached out again. Edit - after talking with the front desk, filling out a card with my name / number / challenges for the stay, replying to a survey and posting here. No one reached out.."
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