Red Hot Fire Shop 1212 West Sherman Drive, Aubrey, TX 76227

"We moved into a new home where our builder had installed a fireplace from this company. Although they have had some issues with being short staffed, they continued to try to work us in when we had issues. Sam has been there 10 years and did a fabulous job fixing our issue and getting our fireplace back to tip top shape. He was patient and answered all of our questions and genuinely cared about educating us on the unit so we can troubleshoot in the future. It's nice to have a local company that provides good service."

"(Update 1): Called the shop out to troubleshoot my two older fireplaces, included in my home purchase, both of which were out of service 3+ years. After the initial repairs (reviewed below) got them working again, both later began cycling on and off to failure. Sam came out within a few weeks of the call - Sam, who has been repairing for Red Hot 10+ years - and he quickly troubleshot the problems as the easier to fix of two possible repair scenarios and got both fireplaces working quickly and cheaply. I am super-happy with the work and follow-up responsiveness of Sam and Red Hot Fire Shop. (End update) (First Review). I have two propane fireplaces that haven’t worked since I purchased my home. Two handymen couldn’t figure it out. Two other fireplace shops were prohibitively expensive … with no guarantee of success. Another shop was scheduling two months out. Luckily I stopped by this shop and talked directly to the owner, Tyler, directly. He obviously knows the business and gave me confidence that he could get my fireplaces running, based on my verbal description. He scheduled me for the next week at which time his tech fixed both fireplaces pronto. And he charged me a very reasonable price. The tech was family relations to another tech who’d been with Red Hot for 15 years … “learned the business from him”. Fireplace is now humming and warm - just in time for winter! Very satisfied. Will stick with them for seasonal maintenance."

"I didn’t know that my LPG fireplace had failed because one doesn’t need a fireplace in Texas during the summer. I think that I discovered it the same day everybody else in Texas discovered their fireplace problem - the first chilly morning of Autumn. I made many phone calls that morning, only to learn that everybody else in this state seemed to have called for fireplace repairs before I did; nearly every fireplace service company that I called was booked up solid for weeks. But when I reached Tyler at Red Hot Fire Shop the problem ended. Tyler was on a service call, but he took the time to hear my description of the problem. He diagnosed it over the phone as a one hour job to replace a bad component, and he fitted me into his schedule within the next few days. The technician, Colin, did a really great job. He worked quickly, and he paid attention to the details. He gave me some pointers on how best to maintain the mechanism in order to get the most out of the fireplace. Then he took the time to clean the glass closure. After he cleaned up his work area, he was gone; all in less than an hour. The fireplace is working flawlessly now. And Tyler and Colin are my heroes. From this day forward, when I need fireplace maintenance or repairs, I’ll call Red Hot Fire Shop."

"I love my fireplace! The process was quick and easy. This is an electric fireplace which works great for those days that you want the ambiance of a fireplace without the heat! Thanks so much I will definitely be using y’all again!"

"I just wanted to say that we had our new Aspen log set installed on Wednesday and everything went great. The logs look fantastic. Sam did an outstanding job of removing the old set and installing the new set. Sam even put the old set in the back of my wife’s car to take to Habitat for Humanity. The new sets works great. We really love the remote start feature. No more climbing in the fireplace to light the pilot light. I would also like to thank Whitney for working with us to find the perfect logs. Again, thanks for the great job from start to finish. Don and Dianna"