DREAM NAIL SPA-Tidwell Rd,77044
13525 Tidwell Road, Houston, Texas 77044
About the DREAM NAIL SPA-Tidwell Rd,77044
DREAM NAIL SPA on Tidwell Road in Houston, Texas is a premier beauty salon and hair care destination. Our experienced and talented team of professionals are dedicated to providing top-notch services to help you look and feel your best. Whether you're looking for a relaxing manicure or a stylish new haircut, we have you covered. Visit us at 13525 Tidwell Road and experience the ultimate pampering experience at DREAM NAIL SPA.
Photos of DREAM NAIL SPA-Tidwell Rd,77044
13525 Tidwell Rd #900, Houston, TX 77044, United States
Opening hours of DREAM NAIL SPA-Tidwell Rd,77044
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 19:00
Sunday:
11:00 - 17:00
Reviews of DREAM NAIL SPA-Tidwell Rd,77044
"If you’re looking for a location to relax and unwind while treating yourself, I DO NOT RECOMMEND!! I say this because the people a business hire is the face of the company, and a reflection of the owner and manager leadership. How comfortable the receptionist was with being rude and argumentative spoke volume of this establishment. I was very happy to try this location that I recommended two people to tag along with me. However upon entering my mom and I was greeted by the most unpleasant, rude, and unprofessional individual. We were rushed to make a selection from the moment we walked in. It was our first time so of course we needed to review the service options and we had questions. The receptionist responded in a rude tone and attitude as if we were getting on her nerves. Now remember I said we were happy about trying out this location so I was initially bubbly and confused to where her attitude was coming from. However I still tried to ignore her and make the most of my experience. The receptionist was inaccurate when providing information and untruthful. When I arrived I asked for a full set and a pedicure. I was seated shortly after arriving to be serviced for my pedicure. I was told there was a 30-40 minute wait to be serviced for a full set. I received a pedicure which took about 40+ minutes, and once I was done, the receptionist informed me I would have to wait another 40 minutes before being service for a full set. When I asked why do I have to wait another 40 minutes the receptionist was unsurprisingly rude again when answering the question. She supposedly spoke with the manager about my concern, who offered no resolution to my concern, was not apologetic, & did not care about my customer experience. One of my biggest problems were people who arrived after me, who DID NOT have a scheduled appointment (I know this because I heard the conversation when the person checked in) was serviced before me . Most nail shops service you for your pedicure and full set at the same time. I watched others receive both services at once, so I’m confused as to why I was not assigned to the next available nail tech when I patiently waited over 40+ minutes. I was informed by the receptionist the manager told her to inform me I can either wait another 40 minutes or don’t get service. At that point i decided that was the last straw for me and their unprofessionalism. The only positive that came out of my experience was Michael. He was great, very kind, and respectful as he serviced me for my pedicure. I wanted to leave him a tip but the receptionist was too busy going back and forward with me as she refused to give me change for a larger bill to leave a tip."
"Super pleased with the outcome. Christine was super nice and sweet. She continue to ensure I like everything every step of the way. This is my second time coming here since they’ve opened, I will be back again."
"Dream was amazing! Me and my sister got Our pedicures and full sets and eyebrows done…it was everything! 10/10! Highly recommend"
"This place is ok but very expensive. I didn’t get exactly what I wanted but yk it’s ok but they tried they made one uneven but then fixed it . One lady on the phone was rude but maybe she was stressed. I loved my nails the nail tech was nice. It was 170$ btw"
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