Chelsea Nails 20 East Crosstimbers Street, Houston, TX 77022

"They they do awesome nails, great feet, but the customer service is horrible AFTER just only receiving service for 1 full set, 1 pedicure in the middle of my grandpa getting his pedicure she told me we needed to pay. I told her well we haven’t received our full service. We originally came in for three pedicures a full set and two eyebrows after getting my nails done and one pedicure while my grandpa was getting his pedicure she asked us to pay. how can he pay if he’s in the middle of getting a pedicure? and she told me that was the only way that they do it there. So we only payed for the services that had already given. Very very poor customer service! Almost as if she thought I’d run off, she barely spoke to me or my family but another customer came in that was not of my nationality. She hug her asked if her and her mom need anything and proceeded to service them even tho we had been there before they even walked in. Some place huh. Be careful who you give your money too. Ppl will make a profit off you and can’t stand the color of your skin! Bless it lord!"

"They really don't care for people of color. The male owner is extremely rude and doesn't care if makes you feel uncomfortable. Long story short he doesn't want or need your business so take it where it is appreciated."

"Always a great experience my nails are ALWAYS what I ask for every single time I don't go anywhere else"

"The whole family is like my family after 20 yrs that is how they make me feel whenever I walk through the door. Most often you will be greeted with your name & a welcoming smile. The friendly clean atmosphere is very relaxing and enjoyable. The pedicure chairs have a marvelous back massager built in and you can watch TV and relax. They offer so many different services like lashes , waxes and different nail styles with hand painted designs. I enjoy my visit the most during the week days when it isn't so busy. Understandably busy because of the quality of service they all provide & well worth any wait. I love the spa deluxe pedicures they have different flavor salt and scrubs for your toes. This place gets a ⭐⭐⭐⭐⭐ for the security guard that also patrols during the day it makes it feel safe."