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H-E-B
10919 Louetta Road, Houston, Texas, United States
About the H-E-B
H-E-B is a popular food, grocery, and supermarket store located at 10919 Louetta Road in Houston, Texas, United States. Known for its wide selection of fresh produce, quality meats, and everyday household essentials, H-E-B is a go-to destination for all your shopping needs. With a reputation for excellent customer service and competitive prices, this institution is a favorite among locals looking to stock up on groceries and household items.
Photos of H-E-B
10919 Louetta Rd, Houston, TX 77070, United States
Opening hours of H-E-B
Monday:
06:00 - 23:00
Tuesday:
06:00 - 23:00
Wednesday:
06:00 - 23:00
Thursday:
06:00 - 23:00
Friday:
06:00 - 23:00
Saturday:
06:00 - 23:00
Sunday:
06:00 - 23:00
Reviews of H-E-B
"I hate to have to write this review. We are big HEB fans until now. This. Is to the pharmacy. You have our phone numbers. You text and you call us to tell us our prescriptions are ready. How can you not tell us you're out of stock on one of our prescriptions until we show up to pick it up at that point you decide to tell us oh, your prescription is out of stock. People get upset not because you're out of stockback. It's because you don't tell people. They think it's ready. They show up nope, not ready. This happens over and over and over with this pharmacy. You have the conversation they say they'll do better and they don't. I hope this helps make the pharmacy a better place or helps someone decide if they want to use this pharmacy......"
"I go into the store often and often I see dogs. Dogs they let people bring dogs into the store. I have an allergy to those and you know it's disgusting. Imagine people touching that dog and then touching all of the food and the fruit and the vegetables with their dirty dog hands . I won't shop here anymore it's disgusting. Response to owners Reply: I see people with their entire family bringing their dog in they could leave the dog with the family member they just want their dogs with them inside the store they think they're cute. They have no regard for other people. I'm allergic and it's overly disgusting to think that these people touch the fruit and vegetables after touching a dog. It isn't right most of the time they're not even a service animal they're lying. You should change your rules it's your store. Offer them free curbside. I'm really finding it hard to come back into your store. Somehow I'm not even sure you care but I'm not the only one that feels this way. There were three dogs in the store today. Seriously offer them free curbside this isn't fair to other people it's rude."
"Favorite grocery chain to shop at. Big & Clean store, fresh deli food, sushi made in store, hot soups, lots of parking, gas station, gardening items, curbside options. Friendly helpful staff. Events going on for the holidays"
"Update 2: I came back and saw a new product out without the damage but noticed a smudge on their ear. I really think everyone should check their products as soon as you take it off the shelf. Update: I reached out and submit an incident through the HEB contact us webpage regarding product quality. A day later I was reached out to by phone call from a store manager at the location. We were able to resolve the incident and ensured this will be looked at. I want to trust this HEB location as it is the one that my partner and I visit often. I hope this business will continue and succeed in accounting considering on customer based feedback such as reviews and incident reports. Original post: I tried to purchase an item. a manager stated they cannot sell damaged goods and took it away at the register. I then saw the same item on the same shelf a later day. I advise to check the quality of the item you plan on purchasing at this specific HEB location. Everyone before management was helpful and seemed to care. Hopefully someone important can find this review and emphasize my concerns with the managers behaviour."
"It’s great for grocery shopping. It’s very big and spacious. The fish section is so clean and the gentlemen’s working there are very helpful. The cake section is awesome too they have so many good designs and flavors. Love the cosmetics section too. And the kids designed shopping cart is so much fun for the kids. But be careful with the kids section and always check the expiry date. because I found many items expired 2 years ago and still there."
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