Ciel Nail Lounge

"Im so sorry for the long review… I’m giving it two because although it’s my go to place to book with DK, Lee or Li… I cried honestly because I have been trying to grow my nails back healthy and long and a lot of mistreatment from doing dips. I don’t speak up but today was supposed to be an after work chill experience for me and my nails are messed up now. The tech Anna, asked if I wanted to cut my real nails short or shaped and I said no because I wanted to maintain the roundness they had and grow them longer. She then proceeded to file down my left nails flat and uneven. So I made sure to tell her I wanted to keep them round. And she went ahead and filed them horribly “round” as you can see by my thumbs. And they are so rough and ridged like sharp tiny teeth around my nails even a piece under my nail was just hanging. The peeling im not sure what product was applied but it does not look pretty for my anniversary… Seven she finished the top coat she mumbled something, grabbed her things and left. Not telling me my nails need to air dry or I could go the a lamp to sit and let them dry so I proceeded to fan my hands and blow on them myself. Then both of my thumbs messed up and had to be redone and she didn’t reapply the base coat so let’s hope my nails aren’t stained… and I tried my best to make sure to be careful on my move to not mess them up and 30 minutes later as you can see, my nail polish lifted on my thumb.. I learned my mistake I of doing a walk in and will remember to do that for next time…"

"Got nails done last week. Not even a week and three of my nails already have color chipping away. I have gotten gel nails numerous times and none budge until nails grow out. Not sure what quality of gel polish they use or the process, but something is a mess here. My mom had similar experience and now I am having same chipping issue! When you pay such hefty amount, you expect the color to stay put, which is the entire purpose of getting gel polish done! Very disappointing experience here! Will be looking for an alternative nail salon!"

"I over paid for this service. I ordered the hurricane pedicure. Only pedicure and I paid $94 including a $10 tip. I paid the tip to be nice but it was a hesitant choice I made. First I got poor service and the man who did the pedicure cut me with a nail file on my toe then continued to spray alcohol which burned the injury so bad! He then continued to do the service. I asked for acrylic on both big toes and the acrylic is really bumpy. I have a list of rough patches on the bottom of my feet since not all of it was scrubbed away. The technician then proceed to massage the pressure points I’m assuming by using a wooden instrument I have never seen or heard anyone do this and it was extremely painful and discomforting so much so that I had to pull my feet away multiple times. He had a frustrated look on his face which made me feel like he was intentionally hurting me. I’m not used to making reviews but hopefully this helps someone looking for service do not come here. I was not expecting this service in such a high end area of las colinas. The final part of the service was him massacring my legs and that too was painful and I pulled away from him many times. To end the service he placed what were supposed to be warm towels and they were extremely hot I almost cried. I did not say anything because I just wanted to get the heck out of there. I’m really disappointed sixth this service. Look somewhere else. All in all, this is what a $94 service looks like at this business."

"I love Ciel Lounge! Mia always does an amazing job. I the love the esthetic of the salon and the convenience of the location. I am always in and out within an hour. I enjoy the ability to have both services completed at the same time. A true pampering experience."