Sally Beauty 7020 Quaker Avenue, Lubbock, TX 79424

"There was a sale going on for Nail polish and I came in trying to pick out colors but a heavy set white woman employee was just awkwardly standing right in front of me staring me down to the point where it made me uncomfortable so I left without even buying anything. I came in to spend money, not be a thief. Will go to a different location from now on."

"love this store!! always has what i need and very sweet employees who help me pick a color when i can't decide! thanks so much for always helping when i want to dye my hair crazy colors! :)"

"I’m so glad I stepped into this store. The staff is amazing. I had so many questions and she took time to explain products, recommended brands I would not have considered before, and even offered money saving tips. This is the first time I’ve been in a Sally’s (TX and NY) where I received any type of customer service. I’m truly thankful for the knowledge, professionalism, and genuine kindness. They should provide training for other locations. I wish them continued success."

"Super helpful and friendly. All associates were available and ready to help. They gave me helpful tips and helped my find exactly what I was looking for."

"I went to get ear piercings and detangler for my daughter and the lady at the front desk was very dismissive telling me they were out of stock only to find the item I was looking for opposite me. Thankfully the other lady that checked me out was polite and helped me get a detangler. Customer service is not for everyone especially if they want to choose who or who not to attend to."