Floor King

"I worked with Rey to select my new kitchen backsplash. He was very informative and answered all of my questions. He explained the difference between the different products and also allowed me to take some samples home to make my selection easier. This whole process was handled very professionally and in a timely manner. The installer Jamie Galarza was very good and cleaned up after himself. The whole process for the installation only took about 3.5 hours. If I have anything negative to say is that I do not speak Spanish and thankfully I have a translator on my phone without it I would not have been able to communicate with him effectively. I would like to see him have some type of translator that he could use for communication. I will recommend this company to everyone I know that is looking for flooring or any type of backsplash. The pricing was very reasonable and well worth having them do the install."

"Eric who is the field superintendent is wonderful. He came by to inspect the finished work without me needing to call the office which was much appreciated. Jules, our sales rep, also went above any beyond trying to get me the right product. Pricing was reasonable also but the crown jewel here is the Floor King staff."

"Great experience from start to finish. We replaced carpet in one room with tile to match the existing tile in the rest of the house. It was so easy to work with Jules Williams. She found the matching tile and went out of her way to ensure that the grout also matched perfectly. We will work with Jules again for any future flooring projects."

"Pro: The floor looks really nice now that it's all done. Cons: Everything else. This project was hell to complete. When I asked why I had to wait a month for their inspector to come check the installation, I was told "we have 20 sales people and only a couple inspectors" and that seems to sum up their entire business model. When when the inspector finally came, he refused to do a complete inspection and instead only noted exactly what I'd already told the office needed to be fixed. I'd even sent them pictures of the issues, yet they insisted I wait weeks for their inspector to verify the repairs were necessary. Scheduling was a nightmare, every employee had different answers for questions, and the quality control was nonexistent. My dad ended up caulking for me because there were huge gaps under the trim that remained after multiple visits from the contractor to "fix" it and I'm still cleaning paint off the brand new floors where they sloppily painted the trim. I went with a big chain hoping to have everything streamlined and professional, but the experience was exactly the opposite from start to finish."

"I was so happy with the work of Floor king. Heidi Barrick was so helpful. I went in with a idea of what I wanted and she knew exactly what I needed. This was actually my 3rd stop and there prices were the best. They beat the prices of a big box store and a local company. They knocked out my whole upstairs in one day. That crew was awesome! I will definitely be back with my next projects!"