Crystal Nail Bar 890 Northeast Mall Boulevard, Hurst, TX 76053

"I’m pretty disappointed in this nail place. I used to love coming here, I’m a licensed cosmetologist and I KNOW how the most basic pedicures and manicures should be, I would come here to relax and treat myself, but these last 2 times I’ve been here everything has been rushed and the services have been terrible. I brought my boyfriend to treat him for a Valentines gift last Sunday and I will not come here EVER again! The lady who did my pedicure and manicure rushed through my services, she cut AROUND my cuticle and just cut out the rough edges, then proceeded to file my heels for 8 seconds (not kidding) and then promptly slapped the scrub on my feet (I seriously thought she was in a bad mood) after she started rinsing my feet I asked her kindly if she was going to push my cuticle and she said “yes, that comes after the scrub!” Mind you, I know the steps to a pedicure because I used to love giving them years ago. After she rinsed, she went back and continued cutting the cuticle, NOT PUSHING! Whatever, she finished. (Also, I always cut and file my nails down to my liking before I go in so they can focus more on the cuticle, scrub and massage) because that’s the tiring part to do on myself. Then she asked me to go to the manicure station so she could get started on it. She kept insisting on upgrading to gel (Hell No! Not after seeing the sloppy work she was doing!) I asked for the most basic manicure with polish! Guys look at these nails!!! These are right after I left!!! My brother said it looked like a 5 year old had done my nails and kept insisting to go back and get my money back or get them fixed! This is a man telling me that! He said it was unacceptable. I dreaded going back because I’m not that kind of person and I myself work in the beauty industry! I didn’t go back because it was an inconvenience driving there after a tiring day at work, I just didn’t have the energy to deal with them. Find another nail professional that actually enjoys their job. This place is not worth it anymore. Also, at the end of the day my boyfriend started complaining that his toe hurt!! I truly think they gave him an ingrown nail because the next day it was purple! Idk what the heck these ladies are thinking. Runnn!!!! Take your business elsewhere!"

"Amy did an amazing job on my custom nail look. She is sweet and personable and I will definitely be returning to get my nails done by her the next time I am in town."

"4 years. I do enjoy all services and usually pleased. However 3 months ago I was charged for service I did not request. This created a problem for me the paying client. Instead of addressing the issue at hand . I paid and left to not return. I miss the lady nail tech and returned. And was asked to remove my negative post. Without an apology and caring about my previous encounter. I will continue to utilize services. They are capable of providing top service just not 100%"

"I’ve come here for 4 times already and my nails have always been done so perfectly. However when I visited this place Saturday August 26th I was left so disappointed with the young man who did my nails. He didn’t do them property and usually with gel nails they last me a week. Mine are already peeling. I really hate that this happened because I usually have great experiences here. He didn’t even cut my cuticles to be able to properly have my nails painted. I am so disappointed because I’m always so happy to pay the $106.00 they charge me including a tip but this time the young man was rushed I have no idea. I would like them to do it property without missing a whole part of my nail. & with the unicorn chrome all over my nail not just on parts."