Harbor Freight Tools
2500 West Parmer Lane, Austin, Texas, United States
About the Harbor Freight Tools
Harbor Freight Tools is a hardware store located at 2500 West Parmer Lane in Austin, Texas. The store offers a wide selection of tools, accessories, automotive supplies, power equipment, welding supplies, and more. With a 15,000-square-foot space, customers can find everything they need for their DIY projects. The store is open from 8 a.m. to 8 p.m. on weekdays and from 9 a.m. to 6 p.m. on Sundays. Harbor Freight Tools also offers a lifetime warranty on their hand tools. Customers can use original coupons for discounts on their purchases. For more information, visit their website or speak to a store associate.
Photos of Harbor Freight Tools
2500 W Parmer Ln, Austin, TX 78727, United States
Opening hours of Harbor Freight Tools
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
08:00 - 20:00
Sunday:
09:00 - 18:00
Reviews of Harbor Freight Tools
"I went to return to Sanders I had bought to this store. Bryan, At the cash register refuse that help me return them! I do a lot of business with Harbor freight as a business owner of a construction company. I had never had this issue with any other person or harbor freight store. Usually the services Is exemplary! Bryan wasted my time. And provided for service!!! I went to the south Austin shop afterwards and was able to return it. This experience is very frustrating for me. As it wasted full hour of my day The gas spent to go to the store."
"This place is wonderful. They have everything you could want and they're prices are amazing. Super affordable and they're always having incredible deals."
"They have good tools, but it’s apparent their clerks are tired and grumpy from Christmas. I was told that the tools I was buying had a lifetime warranty, which was only valid if I gave them my phone number right then and there, and that I did not have the option to register the product on my own. Not only is that illegal, I have the right to opt out of providing my personal information, and have the right to ask the business not to store my personal information. Neither option was given to me, and the clerk was quite rude, stating their system is so old that it doesn’t have to comply with current laws on data collection. That's even more reason not to give any to them!"
"Stopped by to snag a few things and went to use the restroom. Apparently only 1 of their 2 restrooms is for customers even though there isn't a sign making anyone aware of that. As a customer was trying the "employees" restroom door some employee walked by and said "That's not for you" in the rudest manner. I hoped that was the end of the unfavorable experience but then when I went to check out there was another just unhappy employee working the register. He spoke to customers in the rudest way I've ever heard like he speaks that way CONSTANTLY to everyone. He was rushing people through the line, not even giving other customers enough time to gather their things before the next person was called up. A customer was trying to get a large box out and he aggressively told the customer he couldn't use what he was using to transport the box, and didnt offer any other assistance. He just repeated to the customer he wasn't allowed to use that. He generally seemed just unpleasant to everyone. From San Antonio to Austin, this is now my LEAST FAVORITE location. I'm glad I don't live in this area so I won't have to come back to this location."
"I was looking for CR2025 button batteries and checked out their battery section to find out that it's not there. I asked a white lady with red hair if they had button batteries elsewhere and she directed me to the same aisle with no button batteries. I told her again if there was a different place where they hold button batteries because she didn't answer my question and she cuts me off to direct me to the same aisle. I firmly told her that it's not there and she says "what's there is there" after cutting me off AGAIN. Maybe listen to the customer before jumping to conclusions and take another training course in customer service??"
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