Acme Brick Tile & Stone
631 Round Rock West Drive, Round Rock, Texas, United States
About the Acme Brick Tile & Stone
Acme Brick Tile & Stone is a premier home goods store located at 631 Round Rock West Drive in Round Rock, Texas. Offering a wide selection of high-quality brick, tile, and stone products, this store is the go-to destination for homeowners looking to enhance their indoor and outdoor spaces. Whether you're renovating your kitchen, bathroom, or outdoor patio, Acme Brick Tile & Stone has everything you need to create a beautiful and lasting finish. With expert staff on hand to assist with design ideas and installation tips, this store is a one-stop shop for all your home improvement needs. Visit Acme Brick Tile & Stone today and turn your house into the home of your dreams.
Photos of Acme Brick Tile & Stone
631 Round Rock W Dr, Round Rock, TX 78681, United States
Opening hours of Acme Brick Tile & Stone
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:30
Saturday:
Day off
Sunday:
Day off
Reviews of Acme Brick Tile & Stone
"I called ACME today, its spring break. They answered the phone and answered my questions tenatively about glass block which is almost impossible to find anyone in Austin who carries glass block. the person who answered, I did not get his name was able to direct me to a website which handles glass block. Thanks for answering on a holiday week."
"In order to tell someone what I wanted I had to call 9 times. I often left messages that weren't called back. Sometimes I would call EVERY extension in my attempt to speak with someone. Finally i got someone, he took my order and then never called back. When i finally got hold of sales person, turns out the order information i had given was no where to be found and i had to repeat all info again. Now, I have been trying to get my order for three weeks. It is in the store, but no one will answer to let me know when it will be delivered."
"Customer service is non existent here. The inside sales rep, Monique, is unbelievably rude. She kept me waiting while she worked on a variety of other tasks — calling customers about orders that had come in, filing paperwork, etc. She finally helped me and said she would call me later that day or the next day with an update on availability. She just called me….THREE WEEKS later asking if I still needed brick. I told her I found another option because I never heard from her. Joke. Acme, help Monique find a better line of work for herself."
"Previous interactions with this company were painfully slow and lack of continuity on the communication. (Via email) Now over the phone not a single extension pick up, called operator who transfer me to the “right extension number” some idiot answered “Hi April!” And when I started talking he hung up on me. What a disgrace!!! Actually CERO stars"
"Extremely frustrated. Standing in the store right now, been standing here for 35 minutes and there is a ton of “Acme Brick” people running around and they only have 1 lady helping customers... All I want to do is give you my money and pick up brick. This is ridiculous. They need to have more people working upfront to help customers. I can’t spend all morning here for something that should have taken less than 5 minutes."
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