GreatFence.com, Inc.
700 Milam Street, Houston, Texas, United States
About the GreatFence.com, Inc.
GreatFence.com, Inc. is a general contractor and store located at 700 Milam Street in Houston, Texas, United States. We specialize in nationwide fence supply, offering a wide range of products including pool fences, security fencing, metal fencing, driveway gates, and estate gates. With over 17 years of experience, we are the leading aluminum picket fence supplier in the country.
At GreatFence.com, we take pride in providing high-quality and reliable fences and gates for residential, commercial, and industrial projects. All of our products are custom made to order with a current lead time of 5 - 6 weeks. We ship anywhere in the USA and our products are 100% Made in the USA.
Whether you need a stylish fence for your swimming pool or a durable gate for your driveway, GreatFence.com has everything you need. Browse our selection of aluminum fences and gates to find the perfect solution for your property.
Photos of GreatFence.com, Inc.
700 Milam St Suite 1300, Houston, TX 77002, United States
Opening hours of GreatFence.com, Inc.
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of GreatFence.com, Inc.
"What a great experience! From the design phase to delivery, GreatFence had our project dialed in! I would recommend their team for your next custom pool fence project!"
"This company provides the highest quality aluminum fencing! We are so happy with the fence we purchased from them and all of the fantastic support they provided to us. The fencing is simple to install and has superior quality compared to other products. The powder coating is amazing and it looks incredible. Great product!"
"The quality of the gate is great. That has nothing to do with them. They are like many others just a reseller of someone else’s product. What makes this company special? Their customer service. Yeah, that’s something to write about. If you have the misfortune of requiring assistance from there “support department” I hope you have better luck than I did. Form my experience it’s one man by the name of Ronny. You will likely be ignored unless you provoke this grumpy 18 year veteran of the gate sales industry to respond. He will likely focus on anything but answering your question (like telling you how many years he’s been selling gates). In my case we went back and forth for about 13 days until I finally figured out who makes the gates and called them direct. Funny thing, they were able to assist me in one phone call in less than 10 minutes. A phone call that I’m still waiting for from you Mr. Ronny. I suggest doing a little googling and search for the source and not the reseller. They can answer the hard questions like how far apart the hinges are. Happy Gate shopping!"
"They said the lead time was 12-16 weeks when I placed my order on 3/13/2022. I received my fence on 8/9/2022, almost 5 months after the order date. There was no communication from this company on the status of my order during this period; I had to contact them for any information on the status of my order; what's the point of having a website account? In fact, if I login to their website today, it still says my order is processing. They charge you the full amount at the time of the order and don't let you cancel that order after 1 business day. I understand damage can occur during shipping and the shipping companies don't always take great care of the products they ship, however, I believe GreatFence likes to use this as an excuse to relieve them of any wrong doing. I question their quality control, as some of my fence products did not have complete paint coverage. Also, knowing how the shipping industry works, how do you expect the little bit of cardboard used in the packaging to protect these aluminum products. It seems to me that GreatFence could apply a little more effort in the packaging process. I was also told the shipping company would contact me to schedule a delivery date, well, that never happened and they arrived at my door without notice. I told them I had no way of unloading the fence due to the unscheduled delivery. The shipping company left and contacted me the next day to schedule a date. They were supposed to arrive between the hours of 8am-4pm on the day of delivery. I waited all day and had to leave at 4:15pm for an appointment. I received a call at 4:30pm, it was the shipping company and they were at my house. I let them know they were supposed to be there by 4pm but they didn't seem to care. They unloaded my fence and left. So, GreatFence, how is a customer supposed to handle a situation like this? I was not able to sign off on the bill of lading because I wasn't home. Now, I have a few damaged panels but no way to prove whose responsible... If I could start over, I believe I would go elsewhere for my fence needs."
"STILL a Great Fence.com! (6yrs+ still going strong, North of the 49th! Wanted to give a shout out to GreatFence.com with this follow up review of our two gates we purchased & installed back in 2014. 6 yrs and counting and they are just as solid and new looking as when we first installed them. Outstanding quality (powder coated aluminum) with solid stainless hinges, and all weather handles and lock bars that can handle all weather extremes both here in Canada & the USA! A+"
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