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Kroger
6650 North Beach Street, Fort Worth, Texas, United States
About the Kroger
Kroger is a well-known supermarket chain located at 6650 North Beach Street in Fort Worth, Texas. This institution offers a wide range of products and services, including a bakery, florist, health products, liquor store, and a variety of grocery items. Customers can find fresh produce, meats, dairy products, and pantry staples at this convenient location. With a reputation for quality and customer service, Kroger is a one-stop shop for all your shopping needs.
Photos of Kroger
6650 N Beach St, Fort Worth, TX 76137, United States
Opening hours of Kroger
Monday:
06:00 - 01:00
Tuesday:
06:00 - 01:00
Wednesday:
06:00 - 01:00
Thursday:
06:00 - 01:00
Friday:
06:00 - 01:00
Saturday:
06:00 - 01:00
Sunday:
06:00 - 01:00
Reviews of Kroger
"Horrible customer service experience. I waited 30 minutes at customer service for help and kept asking cashiers for some assistance. They helped just fine. They called on the intercom for a manager to customer service. Nobody showed up. There were no signs anywhere about the status of customer service. Finally, after waiting 40 minutes, 3 to 4 women walk out from around the corner, presumably the break room, laughing hysterically and having the time of their lives. They see me and a few others waiting at customer service with the phone ringing constantly for 10 minutes and just yell out, "Customer service is closed. The system is down." I can understand if the system is down and nothing can be done. What I find suspicious is that none of the other employees were informed of this, and there were no signs posted to turn away anyone from the customer service area. The "manager" just kicked us all out for some convenient reason. She was behaving very rudely and ghetto. I would hope that the district manager do something about this sooner or later because I see no reason anyone should have to be treated like this by management. If nothing else, the management and customer service employees need some serious retraining."
"This is my preferred location and I have shopped here for years. The staff is always courteous, especially Jessica. She saw I was struggling in the self checkout line to bag my groceries and helped me. As a person with an invisible disability, I appreciate her compassionate and helpful spirit!"
"Kember was by the worst cashier I have ever encountered. As I was placing my groceries on his station waiting in line he looked up and demanded that I show ID. I was not purchasing any alcohol and when I asked him why, he yelled his same statement demanding for ID. Before I could even process why he was attacking me I quickly walked to my car leaving everything behind out of sheer embarrassment. When I returned with my ID he would not look at me at all, he was throwing my groceries into bags ($60 steaks became unwrapped and were in the bags with no protection due to the damage). I have never in my life been treated with such disrespect and unprofessionalism. After this encounter I went to the Kroger gas station and the employee working there approached me saying that kember is known for this behavior while laughing. My concern now is that this establishment encourages their employees to treat customers this way."
"My wife , my kids and I went to this Krogers yesterday and these 2 ladies were very rude !!! I will be filling charges Hector was manager on duty I think. I was checking out at the scan only line and short Caucasian lady name Pamela start yelling at me my wife and kids. I ask her to calm down and stop hitting the scanner with her hand in front of customers and kids !!! She begin to get louder as lady Theresa came being also rude saying you and your kids can get out the store saying repeatedly her name showing her badge!! This store shows how unethical and unprofessional grown people can act !!! These ladies need to be reprimanded and also fired this store will be hearing from my attorney about this disrespectful discrepancy!!! I never been so mistreated and embarrassed in a place of business !! Have a blessed New Years !!!"
"This Kroger is in an aging building. However, they have affordable items, including a large fresh flowers selection. They also sell fresh sushi. What I don't like is that more likely than not, I have to check out my own groceries."
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