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CRT Flooring Concepts
260 North Loop 1604 East, San Antonio, Texas, United States
About the CRT Flooring Concepts
CRT Flooring Concepts is a versatile institution located in San Antonio, Texas, specializing in all things related to flooring. As a general contractor and home goods store, they offer a wide range of high-quality flooring options for residential and commercial spaces. From hardwood and tile to carpet and vinyl, CRT Flooring Concepts has everything you need to transform your space into a stylish and functional oasis. With a commitment to excellent customer service and top-notch installation services, this store is a one-stop shop for all your flooring needs. Visit them at 260 North Loop 1604 East to explore their extensive collection and bring your design dreams to life.
Photos of CRT Flooring Concepts
260 N Loop 1604 E, San Antonio, TX 78232, United States
Opening hours of CRT Flooring Concepts
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
Day off
Reviews of CRT Flooring Concepts
"WARING: DO NOT USE THIS COMPANY. They are unresponsive, provide shoddy work, and do not take accountability for their failures. Ordered Shaw carpet through Costco and was assigned this company to complete the install. The install itself took 6 tries to get right. They botched the install on the main floor, the stairs, and the upstairs area. They literally installed the landing of the stairs sideways... They had to replace sectors of carpet due to their poor installation quality. We had to elevate to Costco multiple times to get a response and action. They "sent their best crews" and there "was nothing they could do". Followed the procedures for our patterned carpet (18 month professional cleaning) and it was defective. Warranty application applied through CRT; when they inspected it, the inspector said "This is the worst install job I have ever seen". The install his company did; the one that had the "best crew". Now, we cannot get a hold of anyone to fix the warranty items. Calls, texts, and emails go unanswered. We are having to elevate to Costco to get them to fix the carpet, again. And what are they offering for all the wasted time that their poor installation caused? Nothing. DO NOT USE THIS COMPANY. If you do, pray you don't get Angel or Justin."
"Customer service is impecable as well as flooring installation. This company does quality work. Their prices are reasonable for the excellent work they do. Outstanding and professional flooring installation. They installed my wood floors and did an excellent job. Seamless."
"It was an opportunity for us to watch our old, mismatched, cracked tile and dark lamenent floor, transform into our beautiful, uniform throughout the house, bright lamenent floor. CRT took care of everything! The end result was everything that we hoped for! Professional, reliable and dependable with great customer service and support! Can't go wrong with CRT and I fully recommend them to anyone who is looking for a flooring company!"
"Do NOT use! I have been trying for over 10 months to have my floors fixed on a NEW home. Five different home visits from CRT works, each looked at work and stated it is "too big to fix". I had one CRT inspector look at my flooring and agree "this is embarrassing" but nothing has been done. Recently, found out CRT closed out all work orders stating they have completed work when NOTHING was done. Again, do not recommend it. They will not do ANY warranty work."
"We like the final product (vinyl and carpet). However the installation was a little rough and took a longer than expected to complete. Also, communication with the install team was difficult. We experienced carpet being cut rough leaving awkward edges at baseboards and stairs, a few stains on newly installed carpets and scuffs on newly painted walls, vinyl flooring quarter round was scuffed up with black markings. However in the end Angel and Justin worked to try correct the mistakes and make improvements in the workmanship that were needed. The original order of supplies was not enough to complete the project so, the reorder delayed the project as well. There is improvement needed when it comes to attention to detail and leaving the property clean at the finish. It would also have been nice to have the project manager visit the sight before the project is finished to see the workmanship and help the make sure the client is happy with the work being done in the home."
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