Titan Roofing
7942 Mainland Drive, San Antonio, Texas, United States
About the Titan Roofing
Titan Roofing is a trusted general contractor and roofing specialist located at 7942 Mainland Drive in San Antonio, Texas. With a strong reputation for quality workmanship and exceptional customer service, Titan Roofing is your go-to destination for all your roofing needs. Whether you're looking to repair a leaky roof, replace shingles, or install a brand new roof, our team of experienced professionals is here to help. Visit our store today to browse our selection of high-quality roofing materials and accessories. Trust Titan Roofing to protect your home and keep you covered.
Photos of Titan Roofing
7942 Mainland Dr #101, San Antonio, TX 78250, United States
Reviews of Titan Roofing
"We contracted with Titan Roofing for a complete roof replacement of our home in the San Antonio area. We were very impressed with the quality of the work and the communication and coordination throughout. Sean, our Project Manager, went out of his way to explain the entire roofing and insurance process, answer any questions we had and also act as liaison between the various teams involved and us. Unlike several of our neighbors who hired other roofing companies in SA, we felt we were always in good hands, were treated professionally & fairly and got a new quality roof in a reasonable amount of time. We would recommend Sean Fentress without hesitation to friends and family. Good to know there are still roofing companies near me that strive to offer craftsmanship and integrity. We’re happy to be able to support a local, family-run business like Titan Roofing Contractors. Two thumbs WAY up."
"Could not be happier with the service, performance, quality, and attention to my every need. Great communication from Sean. Responded promptly and courteously any time he was contacted. From the beginning to the end. You can tell customer satisfaction is at the top of the list. I would highly recommend this company if you're in need of Amy service they provide. Top notch. I hope I'll never need another roof but if I did I would most definitely call Titan Roofing. Thank you Sean for a job well done."
"Titan Roofing did an excellent job! Sean C Fentress and the Titan Roofing team were awesome! We were able to do business with them from out of town. Sean took care of everything for us from start to finish; from arranging the inspection, communicating with our insurance company and title company, and then having the new roof installed ahead of the due date. Titan Roofing did a wonderful job and real pleasure to work with. We recommend them highly without reservations."
"Our roof was damaged in April 2019 by a hail storm. We chose Titan Roofing based on online reviews that were positive at the time and an initial good impression from Sean, the owner. The work included a total roof replacement, total gutter replacement, and fence staining. Our initial insurance quote only covered a portion of the fence work. Sean agreed to power wash and stain the entire fence since he did not believe in doing partial work. He assured us that he would handle the arranging of various subcontractors and even offered to knock down our deductible to sweeten the deal. The roof demo and install only took one day. There was one area of the roof that bubbled up that we eventually had repaired by another contractor since we have parted ways with Titan Roofing. The new contractor stated that the issue was caused by an excess of shingles that had overlapped. It would not have settled over time as Sean previously claimed on numerous occasions. During the roof demo and install, Sean’s crew caused damage to our property. Black tar marks appeared on the side of our house, marking the brick facade and our utility meters. An exhaust fan cover was damaged and needed to be replaced. We also had a tarp in our backyard that vanished after the roof install. We brought it to Sean’s attention and he agreed to replace it, although he acted as if he was doing us a favor by doing so. Sean sent out 3 different companies to work on the gutters. The initial gutter install did not appear to have been performed by a professional. There were bows in some of the long runs, the bay window corners looked very poorly constructed with gaps in the seams, and they installed smaller sized downspouts than our originals, which were later corrected when brought to his attention. The second company attempted to fix a lot of the poor workmanship that had been completed by the first company. The second company, along with Sean, stated that they were done and that things ‘looked great’ now. Later, we found that when the correct downspouts were installed, they did not recut the holes to adjust for the difference in diameter. They also did not apply the mini-downspouts in between the different elevations. Instead, we were left with circular cutouts that looked incomplete. We also noted a corner above our garage that was not directing water appropriately, causing a waterfall on to the driveway when it rained. When brought to their attention, they claimed that they weren’t done with the job after all, and that they had planned on returning to complete the work. We were very pleased with the fence staining. This however had to be touched up at a later time after Sean’s gutter crew scratched multiple long runs of the fence while doing late night gutter repairs in the dark. We later found out that Sean had never played the General Contracting role before and had strictly done roof work. This could allude to his lack in dependable gutter crews. We were very frustrated about the lack of communication. There were numerous times when crews were sent over to our house with very little to no notice. It was unnerving to walk around the house and suddenly spot a random person working on our property. There were also several times that we were told that someone would be scheduled to do work on a particular day, only to have no one show up. There was one final gutter issue we were trying to have Sean take care of. This section of gutter was an eyesore, yet he insisted that since it was functional and was an aesthetic issue, he was no longer going to work on it. At this point, he randomly demanded the remainder of the payment within 24 hours or he would put a lien on our house. We chose to close out our business with Sean and get the rest of our repairs completed by a reputable contractor. We strongly discourage the use of Titan Roofing. Save yourself the hassle and frustration that comes with having to micro-manage a contractor to provide a quality job in a timely manner."
"Now, I know why Titan has great reviews. Chris and his crew are awesome. When I first contacted the company, Chris immediately came out and looked at the roof. He answered all my questions. Best part, all the other companies insisted on knowing how much my insurance was giving for the claim, not Chris. He gave me a quote which included more than we even expected. To me, that showed he was fair and not trying to take advantage of my insurance company. Chris is a genuine businessman with integrity. . His crew is some of the hardest working individuals I have ever seen. They were respectful and polite. Our roof looks great and we are very happy with it. In fact, people keep driving by and looking at what a great job they did. Chris, also, was out ensuring everything was done correctly. However, with his crew, they were superb even in the horrible heat we had in July. We had to have some plywood replaced and Chris is even coming back on a Sunday to paint it. ***Update: Chris did come back and paint. He is definitely a man of his word! Thank you Chris and the wonderful crew. If we ever need roofing again, we are surely going to call Titan."
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