The Home Depot 11468 Grissom Lane, Dallas, TX 75229

"Really bad experience here on this location, o waited long for someone to come and help me on isle 17 lumber section. I’m a pro customer that buys more that 200k every year. I ask a pro desk employee to call for help 3 times and no one show up until I ask to speak with a supervisor. Then a female came to me a Hispanic supervisor , I really doesn’t think she deserves that position because she really didn’t do anything, her answer was everyone is helping other customers. I understand that it gets busy but I was there for a hour when everyone was just looking around and not doing anything. Then the supervisor came to the exit door the loading area and saw my guy by himself loading huge bulk lumber to the trailer and she nevér ask someone for help loading. As a supervisor you need to be on top of all employees making sure they just not walking around and not helping who really needed. Don’t just go out there and be pretty. Work for a company that is paying you and do your job. Is not much fault of loaders is the supervisors that dosent put them to work. And make sure they do the right thing. Contact me if you need my pro customer number so I can show you my account."

"We needed to rent a sod cutter, and Mike and the rest of the team in the rental department did an amazing job getting us exactly what we needed, and giving us the tips to get our lawn job done! It was even his day off, and he helped us anyway! We saved a ton of money by doing this work ourselves rather than paying somebody else to come in and do it, and we're proud of the finished product. Thank you, Mike!"

"This isn’t a terrible Home Depot, just not great. It’s frequently dirty, disorganized, and shelves are not well stocked. Recently I was shopping for a very specific color of spray paint and before I was finished, an associate shooed me out of the aisle, saying they needed to move something (he didn’t say what) and that it would be just a minute. I waited with others to get back into that aisle and they never did move anything, just stood around on the next aisle over talking. I eventually left without the paint I needed. The garden center has plenty of plants but not a wide variety. I used to buy my bedding plants at this location because they stocked 6 packs and small sized plants, which are preferable when your putting in a large bed or filling a large number of pots. Now they just carry quart and gallon sizes, and expensive brands, that makes it unaffordable. I buy my soil here, landscape rocks and pavers, but I go elsewhere for plants. The lumber, hardware, PVC and irrigation sections are fine. The appliances are dirty and dusty and unappealing, that area needs a facelift. The bath area is just awful. Don’t go there if you want to look at a tub in person, they have maybe three, and they’re way up in the air on a shelf."

"Visited this place on 23jun2023 evening to buy fence and flowerbed stuff. Purchased wood strips, bolts and support bars. There is lot of inventory and shop is very big. My parents almost exhausted by walking all around. Staff is customer friendly. Free parking available"