White, Greer & Maggard Orthodontics
1012 Ival James Boulevard, Richmond, Kentucky 40475
About the Business
White, Greer & Maggard Orthodontics is a premier dental institution located at 1012 Ival James Boulevard in Richmond, Kentucky, United States. Specializing in orthodontic care, their team of experienced professionals is dedicated to providing top-notch dental services to patients of all ages. Whether you are in need of braces, Invisalign, or other orthodontic treatments, White, Greer & Maggard Orthodontics is committed to helping you achieve a healthy and beautiful smile. With a focus on personalized care and cutting-edge technology, this institution is the perfect choice for all your orthodontic needs.
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Contacts
1012 Ival James Blvd, Richmond, KY 40475, United States
Hours open
Monday:
Closed
Tuesday:
07:30 - 17:30
Wednesday:
07:30 - 17:30
Thursday:
07:30 - 17:30
Friday:
07:30 - 17:30
Saturday:
Closed
Sunday:
Closed
Reviews
"If I could give zero stars I would. I don’t write negative reviews. From the very beginning, the experience was something from a large corporation. I called into the call center to request a new patient appointment. The customer service representative on the other line was rude and hasty to get me off the phone. I specifically remember this call because when I asked the CSR the address she said it very fast, I asked her to repeat it and spell it as the street name is IVAL and hard to hear over the phone. I scheduled an appointment for January 5th at 9am and took the day off to come to the appointment. I was in Richmond so I scheduled an appointment in the Richmond location. When I arrived for my 9am appointment, I was told they did not have an appointment for me. I waited patiently and calmly as the receptionist did her best to locate my information and an appointment. She was unable to find anything. I’m confused as to how I can call, make an appointment and they have no appointment for me much less a solution to the problem. The only time they could get me in would be late afternoon, which I was unable to accommodate as I scheduled other appointments. They could not pull a phone call to confirm my appointment or who i spoke with, and they couldn’t accommodate the appointment as scheduled. Like I said in the beginning, I don’t write bad reviews but as someone who has worked in a call center and as a scheduler, this is unacceptable."
"I am extremely pleased with the quality White, Greer & Maggard Orthodontics are able to provide. I plan to continue using them for my other children and can recommend them without reservation to others in need of an orthodontist. The staff goes above and beyond with service!"
"We are only 3 weeks into the braces experience with my daughter. The doctors were great and they was fast getting her back. Was in there no time and they was done. All has been Good so far, with the exception of a bracket already coming off. It has alot of glue behind it, almost covering the whole side of the tooth, so that may be the issue idk. She hasn't had any of the hard foods that she was told not to eat. Hopefully tomorrow we can get an appointment made to come back and fix it. They aren't open today, Monday"
"Friendly atmosphere. They're quick and make their patient feel comfortable. I take my daughter there and we have zero complaints. :) Definitely recommend"
"If you are checking in make sure you check in with a person and NOT their computer. Had to wait longer because we checked in on computer and finally went up and asked how much longer and lady said oh you aren’t checked in. I am not the only person this happened to either. Also an apology from her would have been nice but didn’t happen. Overall their orthodontic work is pretty good so far."
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