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Icing
3656 Irving Mall, Irving, Texas, United States
About the Icing
Icing is a trendy and fashionable clothing and jewelry store located at 3656 Irving Mall in Irving, Texas, United States. With a wide selection of stylish apparel, accessories, and sparkling jewelry, Icing is the perfect destination for fashion-forward shoppers looking to add some flair to their wardrobe. Whether you're searching for the perfect statement necklace, a cute pair of earrings, or a trendy new outfit, Icing has something for everyone. Visit us today and let our friendly staff help you find the perfect pieces to elevate your style!
Photos of Icing
3656 Irving Mall, Irving, TX 75062, United States
Opening hours of Icing
Monday:
11:00 - 20:00
Tuesday:
11:00 - 20:00
Wednesday:
11:00 - 20:00
Thursday:
11:00 - 20:00
Friday:
11:00 - 20:00
Saturday:
11:00 - 20:00
Sunday:
12:00 - 18:00
Reviews of Icing
"Ms. Irene is an amazing manager! Her politeness and attention to detail made my visit to the store a wonderful experience. I highly recommend this store to anyone looking for youth accessories or piercings and all ."
"Love this store! Glad one of the prior managers returned as the store is already looking so much better! Well organized! Irene is super friendly & knowledgeable on her products/services!"
"Icing gained a new customer. I had walked into this store to get a cartilage piercing and the person that did it was great. She welcomed me when I walked in and informed me about their items being on sale. Shortly after leaving the store, I noticed that there was an extra charge on my receipt. So I went back in and the lady there said that she would get a manager. That’s when miss Abby showed up and took care of my issue AND went even beyond that to make my experience nothing short of wonderful. I’m a shy person and try to avoid conflict, but Abby is a breath of fresh air and made my issue disappear in a matter of minutes. I work in retail as well and we’re trained to always make the situation right. So it’s nice to see that other places also practice this! Thank you so much!!"
"The manager Abigail and another employee was very rude! She used curse words In front of my little daughter! And argued with other customers present. A lady pulled me aside afterwards and told me she had a similar experience! Very unprofessional management and staff! Another staff member was caught stealing!"
"Terrible customer service by "manager" Robie. My daughters purchased an item at the Irving mall location, but when they tried to return the item were told they could not, by Robie the "manager". They were told they do not allow or do returns anymore, even though there was a posted sign on the counter right next to him saying otherwise. Even after my daughter proceeded to point it out to him, he still would not concede, explaining it was a policy "cancelled over 7 months ago". At that time they stepped out of the store and called the customer service number and the Grapevine location to see if that in fact was true. They were told by both csr that they should have been allowed to return the item and the behaviour was unacceptable. I will update accordingly after we speak with higher management, in store, tomorrow morning. Screenshots are of Icing's return policy posted on their website as well."
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