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Fairfield Inn & Suites by Marriott Lubbock Southwest
6435 50th Street, Lubbock, Texas, United States
About the Fairfield Inn & Suites by Marriott Lubbock Southwest
Fairfield Inn & Suites by Marriott Lubbock Southwest is a cozy and inviting lodging option located at 6435 50th Street in Lubbock, Texas, United States. This modern hotel offers comfortable rooms and suites, along with a range of amenities such as free Wi-Fi, a complimentary breakfast buffet, a fitness center, and an outdoor pool. Guests can also enjoy easy access to nearby attractions and dining options. Whether visiting for business or leisure, Fairfield Inn & Suites by Marriott Lubbock Southwest provides a convenient and relaxing stay for all travelers.
Photos of Fairfield Inn & Suites by Marriott Lubbock Southwest
6435 50th St, Lubbock, TX 79407, United States
Reviews of Fairfield Inn & Suites by Marriott Lubbock Southwest
"A decent place to stay for a couple of nights if you’re in West Lubbock. There are some good dining options within a couple of miles, including some well-known chains and a couple of good local restaurants like Plaza and Teddy Jack’s. For a Fairfield, the fitness center was well equipped, the breakfast was decent both mornings I was here. The yogurt fridge was well stocked, but I didn’t see any fresh berry options. Minor inconveniences included the elevator not being operational (I was on the first floor, fortunately.) and the side doors to the parking lot, not allowing entry back into the building… One has to enter through the main entrance every time. However, my room was very clean upon check-in, and the staff was polite (especially the kitchen guy). There is a train track across Milwaukee Avenue, but I only heard/saw one train on my stay, and that was an extremely short one."
"Stayed here for work with some of my staff and students. Staff was welcoming to schools, prepared, and super nice. Breakfast was great. Rooms were clean and nice. Great location! Will be back next year!"
"For a 2 star hotel, it was such a great stay. Room was clean and nice and quiet. Hotel staff were good at their jobs. Breakfast was nice for free breakfast and maintained throughout the morning. Great job."
"I booked my room Sep 29th then requested a free upgrade on Oct 3rd. My request was approved on Oct 9th but with an upgraded fee. I called and spoke with Swala who in turn told me that a manager would be in later to help me with the situation. At a later time I called to see if a manager had arrived and was told by April that she was the one who came in at 3pm. I tried explaining the situation to her and her response was “I just work at the front desk.” I told her that’s why I was calling to speak to a manager. With the distance I was traveling I wanted to be sure I’d have a room at the rate I booked it for in Sep. April then told me I could call back the next day to speak to a manager at 2pm. I asked if she was sure a manager would be there and she cut me off. I asked her to please not do that and proceeded to explain that I had been told earlier that a manager would be there that day so I wanted to be sure a manager would be available. While I was explaining April hung up and did not answer the phone when I called back. When I arrived at the hotel on Oct 14th Swala was at the front desk. I started to explain the situation and she know who I was. She then told me that April relayed that I was rude and cursed at her which is why she hung up on me. I was able to speak to the manager Darcy and she apologized for the inconvenience. Between Swala and Darcy they were able to rectify the situation so April is the reason for the 4 stars. People like her give the hotel customer service a negative rating."
"Didn't offer welcome gift for Platinum membership or an upgrade. The room smelled funny, at first we thought it was sulphur in the water but as it got worse by morning. Think the toilet seal must be worn out so reported to the desk. Breakfast ok but out of stock on a lot especially fresh fruit. It was Tech Homecoming this past weekend so that's why but knowing they would be booked all weekend they should have ordered extra in advance. Good to be in Lubbock, this hotel is usually super so will give it another try the next time we're in town."
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