Claire's,

3811 South Cooper Street, Arlington, TX 76015

"Had to go back bc of being overcharged, store is too crowded, no room to walk! Cute things though, found several things for my niece"

"Absolutely amazing store for Pusheen merch!!!! Very much of a selection to choose from! We went there earlier and the female employee working there earlier was the absolute best!!! She had told us a sale they were having (that wasn't advertised on signage) while we were fawning over the Pusheen merchandise! And we wouldn't have walked out with two AMAZING pusheen plushes had she not told us about it! She was absolutely amazing with the store and the experience of this place!! We always come here to look for things and items for gifts, and had an amazing time today!! 5/5 stars!! and 5/5 stars for the employee and her work too!!!!"

"The management for 11/17/23 is horrible! i do not recommend getting hired for this store or getting pierced for this store (5649). The store manager Keshun hollie is extremely rude to employees and customers on the daily basis once again i do not recommend."

"I had a horrible experience this afternoon when I went to visit this location. I brought my daughter in to get her nose pierced and the associate ended up calling mall security followed by an Arlington police officer. We simply walked into the store, I informed the associate I was there to get my daughter nose pierced, she looked my daughter up and down and asked what's her age. I informed her my daughter was 17 she asked for her government ID or a passport. I told her my child had neither of those however I could produce my identification. The associate said I don't know how old she is you can be telling me anything and besides we just changed our policy but we haven't put it up yet, so anyone above 16 has to have a passport or government issued ID. I asked to see the policy in which the one she showed me said anyone over 13 only needed to be accompanied with a parent or legal guardian whom had government identification. I asked to speak with her manager in which she advised she wasn't there. She called her manager whom told me to go look it up on the website. I asked for corporate number in which she gave me customer service number. I dialed the number and walked to the front of the store and spoke with them. After being on the phone with them 10 minutes into the conversation 2 mall security officers walk into the store. I tell customer service that she has called security on me and the representative asked me for what. He says you haven't done anything wrong and since we have been on the phone you haven't said anything to the associate. He said you aren't yelling or screaming so I'm curious as to why, and I said me as well. The security officers walk out and one stands by the door. I inform the customer service rep of this and he ask me to ask the security officers why they were called there. I walk up to the security officer and ask and he said they received a call about an irrate customer whom was yelling and screaming and causing a scene. The customer service rep said you haven't done any of that since you have been on the phone with me maybe the associate is scared or feels some type of way. I ended the call with the customer service representative and I did not re-enter the store. I have never experienced this in my life and I will never go into another Claire's ever again."

"My kids love to shop here for fashion jewelry and accessories. Wide collection of jewelry and hair accessories. Neat n clean store. Friendly staff and well organized racks. The prices are reasonable. Highly recommended."