Great Clips 130 West Tiverton Way, Lexington, KY 40503

"Took my son here he loved it friendly staff, great haircut, great price."

"They do a pretty good job with kids haircuts. I was disappointed that I went in a Saturday for myself and they wouldn’t wash my hair though…thought that was strange. Said it’s policy to not wash hair on weekends?"

"Would give 0 stars if I could. The one I went Into with my son had the most racist workers ever. I'm muslim and wear a scarf, the 2 women that were there refused to cut my son's hair. Claimed they couldn't do a simple boy's haircut and that we needed to go to a barber shop. Absolutely horrible. I was actually in shock at their demeanor."

"Do not get a haircut with Kris... Just had the oddest and most awkward experience getting a haircut. Hats off (no pun intended) to the other hairstylist there who checked me in this morning on 11/5/23. But once Kris walked in things took a turn for the worst. She promptly ushered me over to get a chair with no discussion on the type of cut/length I was getting. As she was getting ready to start scissor cutting, I asked if I could show her a picture of the haircut I was hoping to get (it was a picture of me about a year ago on my wedding day). As I had my phone out she dismissed the picture and stated "Oh I can't see that picture" and was about to begin cutting. Confused, I told her I could make the picture larger or show her another angle, but without even looking she says "it looks like a four" and said again, "I can't see those pictures..." Now I'm a little worried she might be visually impaired and I'm in for a fun rest of the day, but she looks at me again and now says "If I'm uncomfortable I don't have to get a haircut." I respond, "I'm not trying to cause an issue, and I'm a little confused, but I've always been able to tell my hairstylist what haircut I want before I get it cut." She makes a comment about not having the time, and then says my haircut is in the system. At this point, she says that she is no longer comfortable with cutting my hair... which we can both agree on at this point, but still somewhat embarrassing to be getting kicked out in the middle of the salon with other customers. She then pulls me over to the computer and says, "see this is what we have for you." I look at the screen, look at her, double take... "That isn't even me in the system." She reiterates that it is me, despite it obviously not being my name. At this point, I glance around the salon, the other hairstylist looks at me shakes her head in confusion and embarassment for her peer. And I leave. In short, this lady was about to cut my hair thinking I was someone else, didn't check on who I was before cutting, AND became confrontational when I showed a picture of myself with the haircut I was hoping to get. BIZARRRE. I'm okay with a cheap haircut, but there are other Great Clips and Sports Cut places where you won't be kicked out for showing a picture of the cut you'd like."

"Went in yesterday and got my haircut, it was nothing like the reference picture. I don't where where they get their stylist but they need to find better ones. I'm very unsatisfied with the service I received. Don't waste your time going here or any greatclips."