Panda Express 2247 Guadalupe Street, Austin, TX 78712

"Wait in line for over 30 minutes even when it’s not busy. They serve chow mein that’s pretty much just cabbage at the bottom of the bowl with no noodles and charge higher prices than normal to prey on college students. I’m never going here again."

"Nice customer experience, but horrible portions of food. I ordered a plate with Orange Chicken and Chow Mein, and when I opened the lid, the portions were so bare, that I still felt I was hungry. This is the only panda express where the portions are small. Went to another Panda Express the other day, and the portions were way bigger than what they give out at the Union. Felt like I wasted ten bucks for a meal."

"Jessica yesterday went above and beyond for me! She was so kind and brightened up my day. Her favorite is the apple pie roll and she put me on! Great, valuable asset to the Panda Union location."

"I arrived at 1pm. I stood in line for 40mins because I never could have imagined it would move so slowly. In fact, I showed up 30mins prior to that but decided to take a walk because the line was so long. When I got back the line hadn't shrunk by a single person. I only got in line because I never could have imagined they'd manage their customers so poorly. Their manager only staffed two (2!!) employees to man the whole restaurant during the lunch rush. One in front and one in back. So this was not the employees' faults at all, just despicable management. Inconsiderate to both their own employees' workloads and the student custimers who have hourly classes and places to be. I ended up not getting to eat the lunch I paid for until an hour later because after losing a full hour to trying to get food, I had to run to catch the quiz in my next class. I hope they increase their pay and hire more staff. I've never given a 1 star rating before I but this was well earned until they fix their staffing problem. Their service during the most easily predictable crunch is deplorable."

"Really bad customer experience here. We had an easy miscommunication (beyond vs real chicken) and easy fix that was treated so poorly. I was not expecting to get an attitude and blamed so hard. They still gave me real chicken mixed in with my Beyond. The circled bits are real chicken, and there is a lot more underneath. I will come back when they get different people to help out in the front."