Panda Express
13415 East Freeway, Houston, Texas, United States
About the Panda Express
Panda Express is a popular fast-casual restaurant located at 13415 East Freeway in Houston, Texas. Known for its delicious Chinese-American cuisine, Panda Express offers a wide selection of dishes including Orange Chicken, Beijing Beef, and Kung Pao Chicken. The restaurant prides itself on using fresh ingredients and bold flavors to create mouthwatering meals. Whether you're dining in or grabbing takeout, Panda Express is sure to satisfy your cravings for tasty Asian-inspired dishes.
Photos of Panda Express
13415 East Fwy, Houston, TX 77015, United States
Opening hours of Panda Express
Monday:
10:00 - 21:30
Tuesday:
10:00 - 21:30
Wednesday:
10:00 - 21:30
Thursday:
10:00 - 21:30
Friday:
10:00 - 22:00
Saturday:
10:00 - 22:00
Sunday:
10:30 - 21:30
Reviews of Panda Express
"Ben is the manager on shift at 13415 E Fwy location Houston. All he did was argue with me and said that ALL of the beef is tiny pieces and it is measured and weighed. If I wanted better quality meat and quantity I would have to pay more. I expected to be refunded and comped my meal since I live 12miles away and was inconvenienced. He did not provide customer satisfaction. He did not want to refund my money(but did) and said he could remake the bowl but he told me that I still would not be satisfied. I showed him that the fresh beef and broccoli that had been cooked did not look like what I had brought back. His argument was, "well it's cold and the beef will shrink to that size, so I don't know what you want me to do." When I kept repeating that I wanted my money back. Ben has no place in a management position and needs to be demoted and properly trained. Excuses aren't solutions Ben. The pic on the left is what I was served. The pic on the right is what I have had before and is what I expected. Ben continued to tell me the Pic on the left is what is always measured, weighed, and served. If someone from the Panda Express Corp/ Customer service dept would reach out, I would Greatly appreciate it. Thank you. I also bought several items off the menu that day."
"Employees are nice and flavor is good but their portions are terrible , we paid $10 for basically a plate full of vegetables . Not enough meat , the photos were before we even took a bite"
"Awful. They made a cub meal with the slightest portions. You could count the greens individually on the plate. One broccoli stalk, one slice of cabbage and one tiny piece of kale. The chicken barely covered the back portion of the plate and the noodles looked old. When I addressed it with Ben the manager he told me that was the portion. The plate looked like it had been someone’s leftovers. I know the motivation for not even correcting the dilemma. Will for sure not go to this location ever again."
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