Pretty Nails Salon & Spa LLC 4214 Charlestown Road, New Albany, IN 47150

"i’ve been coming for years and have seen many different nail artists and every single one of them is so friendly and great at what they do!"

"They are the very best nail salon I know. Leah is my favorite & does a beautiful job each time she does my nails. I had a Pedicure & Acrylic Nails put on. Idk the name of the lady who did my Pedicure, but she was great today as well."

"Nail tech filled in my nails and did an amazing job! If my nails start to pop off I'll edit this post and update it but so far they're great and very sturdy. He was very detailed and took his time which was awesome because I've had techs rush through my nails and it's left to not so great quality of nails, so it was very appreciated and tipped well! Hey, I said I'd be back for an update! Those nails lasted well over a month!! There was no chipping, the fingers I use most were coming up a little at the bed but that will always come with time. It was such an elegant set of acrylics with gel, I will for sure miss having them!"

"This review is a roller coaster but please stay with me. I've gone to this place for the last four years, and regularly for the last year and they're usually great which is why I leave 5 stars. I always come in with fun new ideas and I'm usually greeted by the same cast of happy people ready to experiment with me (I mostly do silly colors or odd combos). Today was the worst experience I've ever had and I'm never going back. I went in for a simple two step service for my birthday. I have to spend it alone this year so I thought I'd treat myself; a gel manicure with chrome powder topper. I was greeted as usual for my appointment and was sent off to my stylist after removing my old manicure. This stylist proceeded to give me the fastest, sloppiest gel polishing I've ever received. No manicure, no trim or cuticle cleanup, just application after removing my remaining manicure. He hurt me throughout that service while sanding down my nails with excessive pressure, but his whole demeanor of frustration made me too uncomfortable to say anything. By time it came to the second half of the service, it was clear we were not on the same page about what I wanted, I tried to make it clear but eventually had to just tell him to stop and say just the gel application would do because I was moments from tears. Never in my life have I been made to feel like such an annoying inconvenience. I was looked at like my request was ridiculous and too much work, but it's a common service I received many times before. I left, tipping 10$ on a 30$ service because I was too close to crying to stay and try to amend things. I left with the worst manicure I've every received there (which is not even bad compared to some places but it's definitely transparent, bumpy, and no manicure service was performed) and I'm now having the worst birthday of my life. The shape of my nails is all natural and cannot be accredited to the two milliseconds of filing he did per nail. Overall, I'm extremely disappointed in the over-booked, over-stressed atmosphere this place has begun to cater to. I'm sad to probably never go back again."

"Really clean and nice staff. There was a positive vibe there which made the trip more appealing. My nails look great except for the fact that I messed one up after I left. I felt it was reasonably priced for the product. I would definitely recommend this to another person."