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Howdy Honda Service Center
5519 East Ben White Boulevard, Austin, Texas 78744
About the Howdy Honda Service Center
Howdy Honda Service Center is a trusted car repair facility located at 5519 East Ben White Boulevard in Austin, Texas. Our skilled technicians are dedicated to providing top-notch service for all makes and models of vehicles. From routine maintenance to major repairs, we have the expertise and equipment to keep your vehicle running smoothly. Visit us today for all your automotive service needs and experience our friendly "Howdy" hospitality.
Photos of Howdy Honda Service Center
5519 E Ben White Blvd Suite #100, Austin, TX 78744, United States
Opening hours of Howdy Honda Service Center
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 17:00
Sunday:
Closed
Reviews of Howdy Honda Service Center
"Bought a new 2015 Honda here. Until maybe 2020 the Howdy Service Dept was great and a major selling point for the car. I don't know what changed but since then it's been so bad that I'm not sure if I'd buy another Honda. Not sure if this is a Honda thing or if Honda just has no oversight of dealerships. Every time I've been during the last few years it's been a painful experience. Very slow check in. Don't have parts. When you have an appointment they don't even start work on the day you drop off. Even on recall items you'd expect them to be quick on they're slow and bad. 2.5 weeks after drop off to complete replacement on a failed and under warranty AC blower fan, even with scheduling weeks in advance. Rides to and from are slow or not available. Don't check things you've specifically asked for. Don't provide prices for service you've requested pricing on. Prices have gone from the expected dealership premium to "Am I driving a Mercedes?" Everything they do is an attempt to upcharge you and the actual service has fallen off a cliff. They're spending time to record videos to text you explaining why you should pay them obscene amounts to replace cabin air filters, wiper blades etc. I have other cars in my household and when I've been to dealerships for those cars recently, it's clear they're still treating the Service Dept as an extension to their brand and the most important way to gain and keep customers. That was the case at Howdy but not anymore. Writing this review is the last time I will waste with them."
"I am currently regretting my decision to use Howdy Honda. Made an appointment for Tuesday the 19th for 7 am. Took 30 minutes for any employee to acknowledge my arrival. It’s now three days later and my car has not been serviced. I call for an update(person who answered the phone was rude) and was transferred to a voicemail. So I’m currently stranded. Save your money and go elsewhere, I wish I had"
"Manny and Javier in the Used Car Sales are amazing! Talk about hustling. We bought a Ford Escape (not financed) in under 4 hours. Superb experience, would definitely recommend if you need a car quickly."
"Stopped at this Honda service center when we started hearing a dragging noise while driving on the highway. The service technician Robert was able to repair our vehicle and get us up and going in no time! Thank you Robert and Howdy Honda for saving our road trip!"
"UPDATE: I called Golden Locksmith and a very friendly and professional person came to my home and replaced my key in about 30 min for less than $200. I highly recommend THAT business. I needed a new key made. Because I couldn't start my car, I got a ride to the service center. I asked three different employees for help, and they all said they couldn't help me and directed me to a row of people sitting at computers. I went over there. None of them acknowledged me. I literally had to stand in the middle of all these employees who were ignoring me and say loudly, "Can someone please help me? I have an appointment!" Before one of them even LOOKED AT ME. Then he told me I had to tow the car there so they could pair it with the new key, which by itself costs $275. So it's basically going to cost me $500+ to get a new key to operate my car, THAT IS FULLY PAID FOR AND I OWN OUTRIGHT. The car is 12 years old and has over 150K miles; it's not even worth $500. So they suck at customer service and they extort you. I think I'll just sell my car for parts."
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