Golden Chick

"* It's been about 4 or 5 weeks now, and Ownership has yet to respond back in a way that shows their desire to make it right. I filled out the online comment card as was requested. * Yolanda (or that's what she told us her name was - she was wearing a blue shirt) was incredibly rude when we let her know she only gave us 7 chicken tenders on an 8 count meal. She said she counted them personally and knew for a fact that she gave us 8. I brought the food to her and asked if she would like to count the tenders, and she refused to do so. She proceeded to complain to her co- workers about me. I asked her again to count the tenders, which she refused to do. I then asked one of her co-workers to count them, and she wouldn't. After a minute of debating, she reluctantly gave the extra tender after complaining to additional co-workers. I later asked for honey, and she bluntly replied no. I asked a different worker and she gave me honey. She kept complaining to her co- workers, to which I approached the counter and let her know she was teaching her employees to be disrespectful. Her male co-worker said if we didn't like their service that we didn't have to eat there any more. Seriously? All that over a chicken tender? If it were my restaurant, I would review the camera footage and use it as a teaching moment with the entire crew that was working at 7:30pm on 9/7/23. Hopefully, for the sake of Golden Chick, she has not infected too many other employees with her toxic attitude. She is the type of manager who can take a small organization in a direction you do not want to go. We have oftentimes needed to approach the counter to correct an order here and had never had any issue prior to this interaction. I'm still blown away by the complete unprofessional behavior of the two workers mentioned above. As a leader at my place of business, I would be ashamed to work with a crew that fosters disrespectful attitudes and a combative spirit, especially to those that are paying money to provide food for their family."

"I don’t leave reviews because I usually let things go. However I needed to leave this review. My food was not hot, the okra tasted like leftovers. The chicken didn’t have season on it when I asked for spicy. I have NEVER ate a CRUNCHY FUNNEL CAKE. It also tastes like leftovers. I’m very disappointed and i probably won’t go to any Golden Chicks again."

"The kids meal tenders were undercooked. My spicy wing have the spice caked on one side. Not very good."

"I ordered the chicken tenders and catfish dinners with Mac and cheese and French fries. I went to the one on BigSpring at around 5PM. The fries were cold and hard and tasted like weeks old grease. The Mac and cheese was cold and salty. The fish was dry and greasy and there wasn’t anything tender about the chicken tenders. Do not waste your time or hard earned money at this place."

"So, this is quickly becoming my favorite restaurant… Let’s check off the pertinent facts: 1) 2liter-sized large cup of good iced tea (it’s a REALLY LARGE CUP FOLKS) 2) really juicy chicken tenders fried crispy golden 3) packets of Texas Pete’s hot sauce!! Prices are good and they all three (in midland) are staffed by super friendly people. The restaurant is always clean! Check them out. STILL THE BEST"