Fleet Feet

"I have heard such good things about this store. My experience was disappointing, at best. I have never treated myself to the shoe assessment that Fleet Feet is known for and was eager to learn of my God-given foot structure and what shoe would best complement me for my fitness goals. Perhaps my expectations were too high because I was haphazardly treated by a salesperson that seemed to not care who I was or to serve me well. He acted like I was and inconvenience to him. I had to ask for the foot measurement and assessment. I had to ask for explanations and expertise in regards to the shoes. He made me feel stupid the entire time. I did get a pair of shoes in brand that I don’t usually wear and a size and fit that I don’t usually use. I was the least purchase I have ever made for myself. I am skeptical at best as to whether these shoes will work but was so bewildered by his demeanor that I just wanted out of the store. He even commented on my weight while I was on the foot assessment machine. Why?!? He teased me for my worn out workout shoes. (Yes, I take care of myself last and let them get dangerously worn!) He suggested that I just buy the same shoe without even asking me my particular needs. I wanted to treat myself today with a personalized experience and walk out excited about my assessment and new shoes. Instead, I left feeling embarrassed and pushed out. The other salespeople seemed to be very engaged with each of their customers. I feel cheated. I am never using this location again. Maybe my next fleet feet experience will live up to the hype? If you go to the Woodway location, pray you don’t get Mike Mekuria as your salesperson. I could cry."

"Great customer service. They listen to your concerns what your looking for and help pick the right shoes to suit your needs. I can say it worked no pain after wearing these."

"I want to thank Junior at Fleet Feet for helping me out today! I came in after trying to find a cheap pair of running shoes from Academy, but I couldn’t find a pair that would leave me satisfied purchasing. After searching online, I came into this location, and Junior greeted me, listened to what I was looking for out of my shoes, and then made recommendations on both sizing and various options from their great selection in store. I ended up buying two pairs of running shoes since he brought me a couple from the back that I really loved, and they were on sale as well! I cannot thank him enough, along with the staff here. I would definitely recommend anyone looking for good quality selection of running shoes and also great advice to come into this store!"

"Excellent experience! Mike helped my girlfriend and I both pick pairs of shoes... I think we tried on twice as many shoes trying to lock in on something than I ever have at another store. After a little research on what we might want the night before, we had seen the advice that the best shoes to get were the ones a good store fit you for and recommended; this was exactly that experience. I'll definitely be recommending this location and Fleet Feet in general to anyone I know looking for good athletic shoes."

"I went to Fleet Feet on 7/22 and I was greeted by this nice guy named Mike. I usually do my research on the shoes so I already have in mind what I want and I decided to get the Clinton 9’s for work. These shoes are so nice. He took the time to measure my feet and suggest other styles I may like. Super amazing service, will be back soon !"