Taco Bell 5656 Eldorado Parkway, Frisco, TX 75033

"Me and my wife thoroughly enjoyed our lunch here. Ingredients seemed fresher and made with the right amount of ingredients / portions. Staff was nice and food was quick."

"If I had the option to give zero stars, I would choose it! Among the 6 staff members present, I was the only patron and unfortunately, none of them knew how to deal with a customer or understand the problem I was discussing regarding a DoorDash order that had gone wrong. Trinity and Jeremiah, who were two incompetent workers, harassed our dasher by refusing to provide him with the food he was there to pick up, claiming that it was not in their system. Despite showing them the order and the receipt, they still refused to release it without the approval of door dash customer support. Furthermore, when the order finally arrived, half of it was missing! When I addressed this issue with them, they responded by rolling their eyes and making fun of me, implying that I must be a religious person with a questionable character due to the shirt I was wearing that had "god" written on it. To aggravate matters, Jeremiah brazenly remarked about the possibility of spitting in the food. How is such behavior acceptable? This experience has shattered my trust in this place, as it is likely their customary way of dealing with customers who have issues."

"This is the second time I’ve received poorly made food at this location. I opened my burrito and it was hardly wrapped. I picked it up to take a bite and it completely fell apart. The beans are watery and it’s clear no one takes pride in their work."

"I’ve been in this drive through for 34 minutes. One car was literally at the window for 10 minutes. This can’t be real. I then returned home only to find soggy tacos and a item I’m allergic to."