Fashion Plus,

154 Uvalde Rd, Houston, TX 77015, United States

"A few months ago my mom purchased a dress for my wedding from fashion plus. Because of medical reasons she can no longer fit in the dress. So she sought to exchange the dress for a different size NOT A REFUND. "Karen" the OWNER of the store outright refused to accommodate my mom and told her blatantly to "LOSE WEIGHT and GET ON A DIET" My mom called me in tears, needless to say I am very upset with the quality of customer service at this establishment. Ladies be warned you may experience the same treatment at this store. At the time of purchase "Karen" never expressed that all sales were final including exchanges. I'm very upset with how my mom was treated today and hearing her cry after all she's been through medically. DO BETTER KAREN you're supposed to be a Christian woman with scriptures all over your store but you treat customers this way that's not what Jesus teaches. Such a SHAME. Hello Karen, No ma'am what you are saying is false unfortunately. You did not offer a solution to my mother. Instead you turned her away and ignored her while quickly helping other customers you deemed more important. You did not take the time to express anything you just wrote. I understand you do not want to lose face because this is your business but please be sincere when you are replying to a negative review. The only person in the store who tried to help my mom was another customer who gave her information on a tailor. You did nothing of the sort, just told my mom to "GET ON A DIET AND LOSE WEIGHT" then proceed to ignore her. If your store does not offer exchanges/ refunds you will benefit from making it known at the time of purchase instead of relying on a small print hidden in a receipt. That practice is dishonest to the customers who spend money in your store. Shalom Karen."

"100% recommend buying your dresses here. The lady (forgot to catch her name) was very kind and patient with me. I cant express how sweet and caring she was! This shop has been here for years! They have beautiful selection of dresses and alot of catalogs for you to find your perfect dress! Before going to macys or Nordstrom, consider supporting this humble small business."

"The day of my daughter’s 8th grade prom. She changed he mind and wanted to go. I found a dress at Dillards but I walk in Fashion Plus for accessories. She asked me to see the dress and from there magic! She added the belt, shoes, jewelry, and shawl! Literally saved the day!"

"We have used this place more than once for tuxedo rental and I will go to this anytime needed. She has always been able to get us what we want or need. I would recommend using her."

"I went to Fashion plus to go prom dress shopping and I loved everything about it, the lady was so nice and helped so much she made me feel like a princess. She’s a very hard worker I can tell because she will run back and forward to help multiple customers I definitely recommend, won’t be disappointed"