Higginbotham - Austin,

1221 South MoPac Expressway, Austin, TX 78746

"It is nearly impossible to get anything done with them. It took months and multiple contacts just to get an address updated. Same with name updates. Those still haven't been updated properly. Emails go unanswered and it's like they just ignore me when I'm asking questions about insurance plans or important changes. It has made for a lot of frustration when using the insurance because the outdated information on the insurance doesn't match the patient information."

"Couldn't be bothered. I finally gave in and let them quote my business since they hounded me. What a mistake. They expected me to do all the work, providing things they were supposed to do. I had to email them 3 or 4 times to get anything done. After my expiration date, I wrote them again asking for my quote. They did not find me a company, but best of all.... they couldn't be bothered to tell me. Lazy, terrible customer service"

"Higginbotham is a great partner to us at Goodwill Industries of Central Texas. They help monitor loss ratios and opportunities, pass on overall industry insights and trends, and are always responsive whenever we need advice or answers, and have continually been our champion when dealing with insurance companies. Beyond that, they are good corporate citizens - giving cash charitable donations to our organization to help support our mission work."

"ARA has enjoyed a long-standing relationship with Higginbotham for over 20 years. Curtis and entire staff are very professional, responsive, and provide great advice to deal with various types of business insurance requirements. I'd highly recommend Higginbotham without any reservations."

"We work with Higginbotham specifically the Austin office on both our Property and Casualty lines as well as on our Healthcare insurance. We have an excellent team working with us on both sides of the business. They know the market well and are easy to communicate with. Insurance is something that you must have but running the business is where you need to spend your time. Having Higginbotham representing Onpoint Industrial allows me as the CFO to know that we have the right coverages in place and that they are managing our affairs properly on our behalf so that I can focus on running our business. We really appreciate the relationships we have built over the years with their team. I would highly recommend them if your needing any assistance with your account."