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Mitchell Biggs: Allstate Insurance
7535 Farm-To-Market Road 78, San Antonio, Texas 78244
About the Mitchell Biggs: Allstate Insurance
Mitchell Biggs: Allstate Insurance is a reputable insurance agency located at 7535 Farm-To-Market Road 78 in San Antonio, Texas. With a strong commitment to providing excellent customer service and comprehensive insurance coverage, Mitchell Biggs is dedicated to helping clients protect what matters most to them. Whether you are looking for auto, home, life, or business insurance, the knowledgeable team at Mitchell Biggs: Allstate Insurance is here to assist you every step of the way. Trust in their expertise and experience to find the perfect insurance solutions tailored to your specific needs.
Photos of Mitchell Biggs: Allstate Insurance
7535 Farm-To-Market Rd 78 Ste A, San Antonio, TX 78244, United States
Opening hours of Mitchell Biggs: Allstate Insurance
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Mitchell Biggs: Allstate Insurance
"They don’t answer the phone and don’t waste your time leaving a message because you’re not getting a call back. I left Allstate for this very reason. I should gave rated the a one but Allstate took care of me."
"At this point I will be calling the BBB. Back in December, I wanted to cancel my policy but when I called to do so , some young man said he could get me a better rate. Not wanting to hassle I said ok, I was happy with the new quote. I should've just canceled. I've had much more of a headache and inconvenience as the have been deducting out of my checking account for both policies!!! He never canceled the original!! When.i called they said I would be refunded. I have gotten back a small. Fraction of what I am.out. This is fraud and Robbery!!! I'm frustrated and seem to be getting no where also some excuses and telling me what I'm not doing. Worry about what you're doing!! You're robbing people!!"
"I feel like I was baited in. I was initially given a nice premium when I first signed on at $127.00. Then every 6 months it kept going up $146 a month, $161 a month, $176 a month, and then I finally called it quits when it jumped to $326 a month. Mind you the whole time I've never had an accident nor a ticket. Even though COVID is over agents will not talk to you at their office location. I feel that they discourage you from trying to communicate with them. When I terminated my policy before it renewed they still auto debated $326 from my account. It was just a horrible experience"
"I have called multiple times and the person answering the phone (a man) not my agent, Mitchell Biggs, about canceling my policy and he is very vague,unprofessional and just not very customer service friendly at all. Did not explain the process and said he could not send me a confirmation email about my cancelation. I was trying to ask questions about the auto draft payment that will be coming out in two days and he was so short with me and acted like I was bothering him by calling again just to make sure I won’t get billed. I have been with Allstate since I was 17 and am now 38 - so glad I switched!!"
"I've been with them for years but recently they have gone downhill. They don't answer their phones and when you do get ahold of someone he has an attitude. They messed up my policy I had to call Allstate myself and fix it. While I was on the phone with Allstate I switched agents. I'm so glad I don't have to deal with them again! The best advice I can give you is to switch agents asap! Find someone who answers their phone and loves helping their customers!!!"
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