Acceptance Insurance 4151 Belt Line Road, Addison, TX 75001

"the manager, jenny has outstanding customer service she was incredibly helpful, knowledgeable, and patient. i hardly knew anything walking in and she helped me understand exactly what she was doing for me"

"I got auto insurance with Acceptance Insurance and they made it with 3rd party company. It's okay. But when I was trying to cancel my policy they told me they couldn't access my policy and my information. It was only 5 months ago when I got the insurance with them! After 5 months they said they don't able to access!? I tried to cancel my policy almost for 2 weeks! And I still can't do that!"

"Just transferred to Acceptance (for second time) since first owning a vehicle. Came from using Allstate from 2/2022. The agent in question Robin who assisted me today was kind and courteous. Any/all questions I had she was able to answer. And the payment I was making was reduced from making the transition!! Five stars!!"

"Update: Robin is also professional and efficient! I called her needing to update my policy and she helped me without any issues. My bill actually lowered! I would recommend this office & crew every time. I really like Marcos' style! Professional, personable, and straight to business with grace and ease. He has clear communication and is very efficient with time management while getting the job done. Thanks Marcos!"

"Robin was amazing. She made my experience so wonderful. She went out of her was to assist me when a issue came up that was on my DL that wasn't mine. She reached out to all parties to help me clear it up. She stayed in contact with me through the whole process. Great customer experience with her. Thank you so much Robin."