Austin Shoe Hospital,

3419 N Lamar Blvd, Austin, TX 78705, United States

"I've been going to Austin Shoe Hospital for decades and I have never been let down. James is so helpful and kind and has fixed wallets, belt, purses, and of course shoes for me over the years. He always helps me find the best solution and the costs are reasonable. Every time I wear my shoes after picking them up, everyone assumes they are brand new! They never believe me when I say they are almost 10 years old."

"They do a terrific job every time. Whether it's a detailed polish, or a sole replacement, or a bigger project (they removed an awful dye job on some beautiful shoes and restored the patina exactly as it was), Austin Shoe Hospital is all you need to get your shoes back into fighting shape. Highly recommended!"

"Waited 2 weeks to have my purse strap shortened. The first time I went to pick it up, the work done was not at all that I asked. I had to wait a few more days. They were completely unapologetic. I used my lunch hour to pick up. Won’t use them again."

"TLDR: Fast service and excellent craftsmanship! I brought a vintage Fred Perry leather purse in for some hardware repairs and was so pleased with the customer service, communication, speed and skill with which Austin Shoe Hospital displayed. I can't recommend them enough! I had my purse back within the week and the repair was affordable, but also in line with what labor / skilled work should cost!"

"Asked to have the shaft shortened and this was the result, two different heights. The “raw cut” was uneven as well. It was offered to be fixed but I didn’t want to risk further damage. Overall, very disappointed in the quality."