la Madeleine

"I have visited this location about a dozen times. I find the breakfast a definite hit or miss. Depending on what time of day you go, the scrambled eggs may have been sitting in the steamer too long and there’s lots of water underneath them on your plate. The last few visits the food has been consistently undercooked. My last visit was on a Sunday morning and I didn’t finish my meal because I was concerned that the bacon was too under cooked. The potatoes weren’t cooked at all which had dairy in them."

"Casual. Tasty food. Clean, consistent, good quality, friendly, supportive of local charities. 5 stars are for the type of food they serve. We aren't comparing it to gourmet restaurants, but it is far, far better than fast food."

"When I say untouchable service I truly mean it. I stopped in a week ago after my patient got done with a surgery. Something different for her. She loved it all. So much so we had to go again today. She stayed in the car and asked me to go in and order. So I go in and the first thing I hear is an employee by the name of Christian. He is smiling and polite. I tell him I have a strange request. That my patient who is 89 is in the car and would like to know about the menu that's not breakfast and if he would be willing to come out and explain their menu to her. Without hesitation he walks out to the car with me, menu in hand. He gets on his knees and proceeds to read everything she asks about. Told her what to try if she wanted a variety. Stayed there until she told him a big-ish order. Then went inside and rang it all up not forgetting a single thing she asked for. As I waited I watched him move with ninja speed to serve the patrons sitting at their tables, togo orders, helping the other employees, and double checking things. When her order was done he handed it to me with silverware for her just incase. Little did either of us know a stroke of fate was about to hit. My patient asks me what his name was and I tell her. She then tells me his grandma was one of her best friends until the day she passed. Even sitting at her bedside. She asks me to go back in and ask him. Sure enough it's him, his face lights up as he remembers her. I go back and tell my patient and she is lighting up as much as he was. When he helped us he had no idea who she was. He treated her with compassion and empathy. He was gentle and patient with her. He was a true blessing to her today. Please give him a raise or promotion. He is a gem and a beautiful soul. We need more like him"