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Sterling McCall Chevrolet Collision Center
555 Farm to Market 1960 Road West, Houston, Texas, United States
About the Sterling McCall Chevrolet Collision Center
Sterling McCall Chevrolet Collision Center is a top-rated car repair institution located in Houston, Texas. Our expert technicians are dedicated to providing high-quality collision repair services to get your Chevrolet vehicle back on the road in no time. With state-of-the-art equipment and years of experience, we ensure that your car receives the best care possible. Visit us at 555 Farm to Market 1960 Road West for all your collision repair needs.
Photos of Sterling McCall Chevrolet Collision Center
555 Farm to Market 1960 Rd W, Houston, TX 77090, United States
Opening hours of Sterling McCall Chevrolet Collision Center
Monday:
07:30 - 18:00
Tuesday:
07:30 - 18:00
Wednesday:
07:30 - 18:00
Thursday:
07:30 - 18:00
Friday:
07:30 - 18:00
Saturday:
08:00 - 12:00
Sunday:
Day off
Reviews of Sterling McCall Chevrolet Collision Center
"Very disappointed in service at Collision Center. I came to center for body work and left with mechanical issues. Manager was disrespectful. Andy told me I "was not going to keep telling the story that they messed up my car". I was going to have to pay for a rental out of pocket for issues caused during their service, wait possibly multiple days for a diagnostic, then who knows....From the first day I said there was an issue, they would not take responsibility and blamed me. Andy told me to go talk to Mr.Hartless if I had an issue. I have missed work, stressed, and went back and forth with Andy.I was not given diag report post service...only pre service. I did have good help from Mr.Hartless and folks at Service Center but not at Collision Center...and at the end of day Collision Center makes decisions for Collision Center. I do not trust that they will fix the problem and not mess up my car more. It was a bad experience. I am a mother with two kids. It is already hard nowadays and this has set me back. I now have to find someone I can trust to do a job right and not mess up my car more. Make sure you read reviews before taking your car here. Also, random remnants of left over pieces of my car from Collision Center."
"THIS PLACE SUCKS! It first started when I brought in my car after being rear ended. It took them almost 4-5 months to fix. No communication this whole time! After the “fix” I started to have leaking issues in my trunk and the new owner or manager took the car in and did test. They gave it back after doing test saying that it was a wire issue from the trunk. It’s clear that he is lying because if they did actually test they would be able to see that the tie was not causing the leak. It took my own testing to see where the leak came from. I took it back for them to fix and the manager or whoever that disrespectful person explained to us that it was the wire when it fact it was not. I did not have a video to show him at the time but when I tried telling him he was just shutting me down. I have wasted so much time here, so if you are looking for a good place to fix your car this is not the place."
"Very very poor not even a star will I put. I wrecked my car from the front bottom portion of the car. No type of communication at all I had to call and ask how my vehicle was coming along and they would never answer I would leave a message and took hours or days for them to call back. Finally got my car back after a month and something days and could hear noise in my front suspension called back to leave a message and let Johnny know and like always I never got a peep back lifted my car and checked under it was all kinds of bolts loose on my h frame which could have cause a nasty accident. Car starts to shake at 65-75 I asked for them to check my wheels to make sure they weren’t bent “supposedly” they did but doesn’t seem like it at all because I took it to a tire shop to get them balanced and they showed me my wheel is wobbly. And also makes a clunking noise on my passenger side. It’s common sense to check front suspension/complete suspension if the accident was involved in hitting a curb. I DO NOT recommend these people at all!"
"NO STARS NEEDED . Bought my car to get repairs. My insurance paid for certain maintenance services to be made. They only fixed what THEY WANTED to fix. Received my car worse than what I dropped it off. Mr.Andy stated on the phone to me and my insurance rep that my car was drivable once I picked my car up he lied and stated he never said that. Very distasteful customer service from him with rude vocabulary no respect for the paying customers. Do not and will not recommend services from this location ‼️"
"My my experience has Sterling McCall Chevrolet collision center started off to be pleasant but later came bitter. I return for a problem that I had when reaching the speed to 45 mph there was a dragging noise I brought it back and it was fixed which was great. Later I noticed that on the side of the accident from the front to the back I was missing my splash shield on the passenger front side. I brought the problem to the man who helped me at first a Mr Hicks who I feel that is very unprofessional everyone there was great but Mr Hicks has a problem and I think he has a racial problem from what I witnessed before I had my problem. Mr Hicks said that the damage that was done on my car he did it for free which I told him I had nothing to do with that that was the insurance company we had an argument about the mud flap he's saying that I didn't have it on there at the time I brought it in and said that the damage that was done on my car was only in the back, which put me in a bad attitude because his attitude had already gone bad very unprofessional I repeat. After a lot of stress and strain the man that helped me was a Mr John Zelaya this man was very pleasant ,ask me what the problem was and he got it done with Mr Hicks I hope the big man there at the corporate office does something about this man, and replace him with someone who has a much better attitude and the will to speak to people with patience and respect. My complaint is against this one man not the company and not the work I had done Just Mister Hicks ."
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