JCPenney Salon 11200 Lakeline Mall Drive, Cedar Park, TX 78613

"Abigail did such an amazing job cutting my hair! She did exactly what I wanted and I felt so beautiful leaving. She also was so nice and was so fun to talk to. Thank you so much Abigail."

"Jessica was available to do my daughter's hair for a last minute same day appointment. My daughter's first school formal dance and Jessica was very patient and very caring in terms of making sure she got what she wanted. Very happy!"

"I really wanted to love it. The folks are nice so that’s a plus. But my color did not come out even close to how my stylist (Dionana) described it would. She did give me a discount off the color sense I didn’t like it. She even offered to redo it but I have received a response back from her. The lack of follow up is the most disappointing part."

"I booked an appointment online for a haircut/deep conditioning treatment/blowdry and was able to get a same day appointment with Dionna. And I am so HAPPY I did! I haven’t had a haircut in a couple of years and was so worried the stylist would cut too much off but she did amazing! She made sure to keep as much length while still giving me the cut and layers I wanted. Seriously thank you so much Dionna!!!! The picture of my hair is 5hours after getting it cut/styled and it still looks good!"

"Took my 8 yr old granddaughter there to get her 2nd hair cut. We only wanted it trimmed on the bottom. We were scheduled with Nessy. I explained to her that she needs to wash it BEFORE she cuts her hair. I reiterated it at least 3x. I could NOT go in the back with her so I had no clue what was going on. When she came out, I was mortified… what had she done to my child’s hair.. 1st it was DRY, my child had a look of fear on her face and she was already washing someone’s hair so she could not be bothered with us until she was done. They were super busy and she just did not want to waste her time to wash her hair. Once she did come to see my concerns, she tried to make excuses that one side on the front was shorter than the other… HUMMM shouldn’t you fix that while cutting her hair. Not make it worse? People just don’t take pride in anything anymore. Customers service is a thing of the past which is so sad. You HAVE TO WASH hair before you cut it! Cosmetology 101… she did offer to fix it but my grand daughter was having such a melt down I had to leave before I lost my Jesus! DO NOT TRUST THIS SALON AT ALL.. this was a simple hair trim. All we wanted was a wash and trim! When looking at these pictures, how can she even think this was even at all?? Very noticeable…"