La Rosh & Adel Beauty 21777 Merchants Way, Katy, TX 77449

"I booked an appointment with Olga for a haircut on January 3rd. The earliest available date for her to see me was in 2 weeks. I was really looking forward to getting my haircut as my hair had become tangled at a long length. There were no reminders about my appointment anywhere. I had to write to clarify if everything was still in place, but in response, I got a time rescheduling. And all my plans for the day and my festive mood were disrupted. In my opinion, this is very unprofessional for a service industry. I cannot recommend their reliability in meeting deadlines if you value your time and don't want to be left without a hairstyle on an important day for you. P.S. Answer for your feedback An individual approach is great! But my individual impression was as if I was forgotten. First, I was not given the address to come to and I did not receive the promised appointment notifications (I found the technician on Facebook). And when I started to clarify if everything was still valid for the specified time and date, it turned out that I had been rescheduled without notification to a time when I was busy. And if I had come (I don't always see SMS on my phone) and spent another hour on the road with no result. I understand that emergencies happen. Thank you for apologizing. But no alternative was offered to me. Therefore, in my understanding, no result means no satisfied customer and no recommendations from them. I always try to leave recommendations, tips, and compensate for any person's expenses. But in our case, I did not feel a respectful attitude towards the client's time and an individual approach. So, forgive me for writing as it is. I hope that my one dissatisfied review can make you reconsider the company's policy and improve its already strong points."

"Great experience! The staff are very friendly and nice. The facility is very clean. I am happy with the results of a laser hair removal . My daughter has had laser in other places with no results. Adel does a great job! Definitely recommend La Roche & Adel beauty to my friends!"

"Amazing place! Helen is very detailed oriented! My nails look gorgeous and they last forever! Using poly gel has made my nails way more healthier than using acrylic. So grateful I found this place and will continue to go here."

"Great beauty salon and service! I was seen there for manicure and it is the best manicure service in Houston. Lena (the manicurist) is great! Very attentive and polite. All appliances were clean and sanitized. The employees and lady-owners are nice and professional! You will be offered complimentary coffee/tea which you can enjoy in a clean, beautiful, modern environment. Finally, Houston got a place with European level of service ! A beauty oasis for every girl and even man. Highly recommend for all kind of spa procedures and beauty treatment! Thank you!"