Salon Express and Threading 3737 North Story Road, Irving, TX 75062

"First time customer here! Based on all the great reviews, I was excited to come in! Let me preface by saying I am not hairy. However, I went in for THREADING, (full face), since I wanted my peach fuzz gone and my brows cleaned up. The owner is heavy handed. I’ve been going for full face threading for 20 years and experienced threaders glide over the skin to catch the hair in the threads. There’s no need to apply heavy pressure on the skin. She also kept stopping to check my skin closely for hairs missed and would periodically stop to rub her hand over my face to… I’m assuming checking for missed hairs. She was FAST AND RUSHING as well throughout my service, which was disappointing because the cost is comparable to corporately owned, chain locations and franchises. I figured since this was a family owned place, the service would be great and the price would be low. The price is not low. The price is the same as what I pay at Wink, ($30 not including tip). I left with so many small bleeding cuts on my face and neck along with soooo many spots she’d missed! I counted 6 bleeding cuts and a lot more missed threading spots on my face and brows. I had to tweeze my brows when I got home and used my wand face razor on the rest of my face as well. I will not be returning to this salon. Sad, because I love going to independently owned salons. There are sooooo many other great threading salons in South/North Irving with lower prices and better service. The owner/threader needs to SLOW down to avoid cutting and missing spots."

"I’ve been coming to see Lesley over a year for my Brazilian wax. I first came to the shop because I had a Groupon for a good price. Lesley does a great job, she’s very professional, friendly and she works fast. We are always done in less than 15 mins. I was running 20 minutes late for my appointment one time and she waited for me with no problems. Highly recommend."

"I did not like my eyebrows. She made one of my eyebrows long and other one short. I told her they are long and short but she did not agree, she kept saying they are not. She did my upperlip too but I can still see my upperlip’s hairs. She was in rush to take another client. I do not recommend this place they were in hurry. I just did not like my eyebrows and they are not even clean I can still see so many hairs. Idk why was she rushing!"

"Went there for a full face waxing and left with nasty wax burns and peeling and hair on my upper lips. Spent $30 for it and over a $100 on treatment so I won’t permanently scar my face. Ladies please do your research and pay extra if necessary to avoid being in such situations ."

"At this salon, I had a great experience. I left with a hairstyle that exceeded my expectations because the stylists were so talented and caring. My visit was made even more pleasant by the welcome and tranquil ambience of the salon itself. I wholeheartedly endorse this location to anyone seeking first-rate assistance and a spectacular makeover."