Lovely Nail Spa
2140 Hall - Johnson Road, Grapevine, Texas 76051
About the Business
Lovely Nail Spa is a premier beauty salon located in Grapevine, Texas. Our dedicated team of professional nail technicians offers a wide range of services including manicures, pedicures, nail enhancements, and nail art. Our luxurious spa environment provides a relaxing retreat for our clients to unwind and pamper themselves. With top-of-the-line products and a commitment to excellence, Lovely Nail Spa is the perfect destination for all your nail care needs. Visit us at 2140 Hall - Johnson Road and experience the ultimate in nail care services.
Photos
Contacts
2140 Hall - Johnson Rd #117, Grapevine, TX 76051, United States
Hours open
Monday:
09:30 - 19:30
Tuesday:
09:30 - 19:30
Wednesday:
09:30 - 19:30
Thursday:
09:30 - 19:30
Friday:
09:30 - 19:30
Saturday:
09:30 - 19:00
Sunday:
12:00 - 18:00
Reviews
"I have been going to Lovely Nails several years and have a wonderful experience every time. The salon is very clean and the staff is so friendly and professional. I can not say more positive things about this salon. It is busy so you might want to call ahead of time for an appointment. I get dip nails every other week and a pedicure once a month."
"Nancy did a wonderful job on my nails. I had a wonder pedicure as well."
"I am absolutely appalled by the way in which I was treated today at Lovely Nail Spa. I have been coming to this salon for years, and I couldn’t help but feel disappointed by the poor customer service and utter lack of disrespect I received today. My friend had made an appointment for the both of us today at 4 pm. We arrived at exactly 4 pm and I was told by the man at the front that someone had called and cancelled our appointment. We asked who called, and he said someone named Arielle. Mind you, neither of our names are Arielle. When I asked him which phone number was used, he said he didn’t write the number down and didn’t know which number it was. But he reassured us not to worry and stated that he would be able to still do our nails for us. I sat down and he used the drill to take off the design that I currently had on my nails. He said someone would be with me shortly to do my nails and asked me to pick a nail color. I picked the color, since I already knew what I wanted, and I sat for over 40 minutes waiting. When I asked again how long it would be and if someone was coming to do my nails, he kept alluding to me that “someone would be with my shortly”. But he did not give me a time on how long to wait. I waited another 25 minutes, and even then he said someone would be with me soon. It had been 1 HOUR AND 5 MINUTES at this point where I was just waiting. I decided to leave and still nobody had completed the take off service that someone had started on my nails. Additionally, while I was waiting, not a single employee was kind to me. The customers around me were offered something to drink, and were treated so pleasantly, however, I sat there with my phone in hand, pretty much ignored the entire time. I have never been treated this poorly before in my whole life. I understand the wait if I was a walk-in, but I ALREADY SET THE APPOINTMENT A WEEK AGO, so why did I have to wait so much? And why did the employee not tell me how long I would have had to wait? If the employee had simply communicated to me that I would have to wait x amount of time, I would’ve gladly left and came back or waited patiently. It’s the constant lying and mistreatment that really hurt me. It’s a shame since I did enjoy how my nails were done here and I hate that now I’ll have to look elsewhere."
"I was a walk in client and the staff was friendly and did a great job in my nails. The guy who did my nails was very kind. I like their prices and the quality of their work. The salon is very relaxing and the decor is beautiful and calming, I will be back for a pedicure!"
"I can't express enough the AMAZING experience I had here!!! I've NEVER been to a nail salon like this one. Everyone was friendly and HAPPY which you don't find at every salon! Nancy took care of my friend and she did fantastic. Phi (I hope I'm spelling correctly) did the best job I've ever had done on my nails!!! Absolute PERFECTION! I will never go to any other salon as long as I live in the area. This is the best salon in DFW."
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