Runway Nail Salon & Spa

"I’m obsessed. Having lost faith in the nail industry and tired of feeling like a number to people that just didn’t listen or care, I used to just get my basic mani and paint my nails myself in between. However, I needed to get my dip removed (weak moment prior to vacation) and wanted to see if the nail market had something else to offer. I had come across the CUTEST nail art design and searched for a “nail salon nail art near me” and Runway came up. Having read through both the good and bad reviews, I thought I would try them out since most negative reviews were around pricing. I figured it absolutely couldn’t be worse than anywhere else, and maybe I could get that cute design since they specialize in nail art. I had my 4 yr old in tow and showed up early. I was accommodated right away and wasn’t looked at strangely for having my kid with me. I showed him my design and Kevin said “no problem”. He was careful and diligent about how he was removing the dip (which was thick and awful from a different salon). I told him the challenges I have been having recently with my natural nails and he was sparing with the buffer. Conversation was lovely and the whole removal, mani, and design were done efficiently and with an extreme attention to detail. Some reviews commented that pricing is high. I have no idea where these folks go that Runway’s pricing is high for them. These prices are less than most salons I have visited and right in line with a few others in the area. If you’ve read this far, please do see Kevin at Runway. I can vouch for his work and customer service."

"If I could give this place 0 stars I would. I went in at night with my aunt and cousin and specifically asked for dipped with the tips for all 3 of us and they told me ok and told me it would be 39 plus the 5 for the tip equaling 44 a person. After getting all done and waiting for just one guy to do us all we got told at the very end they wanted to charge 20 for designs on each of us and an extra 20 for lengths even though two of us got a short length and one got the medium length. I ended up paying 205 for acrylic nails even though I specially said we wanted dipped multiple times because acrylics never last they are thin and super sharp I had to come home and file them down and still are sharp plus they are already falling off not even 24 hrs after being on. I called to ask for a refund and for them to just take them off and was told no we can only come to get them fixed. Very disappointed"

"TLDR: Not worth the cost. Customer service was average. Staff was friendly but never introduced themselves, so unfortunately, I dont know if I got all the good techs other reviews have raved about. The atmosphere was unpleasant- after sitting for a few minutes the heat and lack of air movement hits you, I could hear banging around going on next door, flies buzzing around (gross!), oh and the can of RAID sitting next to the supplies and tools was a nice touch. The service was average, but I was confused when the lady who had prepped my nails had to switch for the guy to apply the powder. I came in asking for a dip manicure, but when he saw the nail extensions, the guy told me they were too long for that service and had to be acrylic. Absolute lie! I've had sets longer than this hold up for weeks with a dip powder service. My natural nail and nail beds are a good length. But what do you know, the acrylic costs more... The lady switched back to me for the finger painting on of the glitter and top coat. She noticed the glitter left on my skin and tried to use the NAIL FILE to remove it! That didn't work so she rubbed on some cuticle oil and called it good. Didn't bother asking for the jagged edges to be filed down more since this "almond" shape needed some extra shaping at home. The final nail result is average but certainly not worth the $70 in my opinion. Couldn't get out fast enough and won't be back."

"Kevin did such an amazing job!! His mom is also so sweet!!! I 100% recommend this place. You get an amazing vibe and quality nails here!!!!"