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Avalon Spa & Salon
2645 Cornerstone Boulevard, Edinburg, Texas, United States
About the Avalon Spa & Salon
Avalon Spa & Salon is a luxurious beauty destination located at 2645 Cornerstone Boulevard in Edinburg, Texas. Offering a wide range of services including hair care, health treatments, and spa services, Avalon is the perfect place to relax and rejuvenate. Our expert staff is dedicated to providing top-notch services in a serene and welcoming environment. Whether you're looking for a new hairstyle, a relaxing massage, or a rejuvenating facial, Avalon Spa & Salon has you covered. Visit us today and experience the ultimate in beauty and wellness.
Photos of Avalon Spa & Salon
2645 Cornerstone Blvd, Edinburg, TX 78539, United States
Opening hours of Avalon Spa & Salon
Monday:
Closed
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
08:00 - 18:00
Sunday:
Closed
Reviews of Avalon Spa & Salon
"Owner and manager should all be ashamed of themselves. The manager steals money from under the owners nose, embarrassing. And an employee had a family emergency and she was fired because the manager is shady and lied. This place is AWFUL! DON'T COME HERE"
"Horrible place to work, a nail tech got fired for a family emergency when she needed to leave. Manager is horrible at her job as is the owner of this place. If I were you I’d pass this place and go somewhere else!!"
"If you're considering seeking spa services at Avalon, don't. Short version: This business fails at educating their staff about the services they offer, communicating information with customers, managing their time/keeping appointment times, providing the correct service, and charging customers responsibly. The long version: I purchased spa services online assuming that I would also be able to book the service while making my purchase. You cannot. Instead, you can select and pay for the services you would like, but you have to call the spa after to actually book the time and date. That was mildly annoying, but not a massive hurdle. I paid online and called immediately after to book. While attempting to book my services, I was placed on hold for 15-minutes, so I called back assuming the person at the desk forgot I was on hold. They did. Upon answering my second phone call, I was attended to immediately. This was the second inconvenience, but again, not a deal-breaker. While booking the service with the desk attendant, I had questions about one of the services because I had never done it before. The desk attendant was not able to answer my question, but guaranteed that the spa manager would call me in the morning to answer and book the service. The manager did not, in fact, call to clarify any information, so I called the spa AGAIN to book the second service and confirm my appointment time. Still, the attendant was unable to answer my question about the service, but I was able to book both services for the afternoon. I showed up 15 minutes before my appointment, and after a 10-minute wait in the spa lobby, I was invited to the private waiting area in the spa. And there I sat for about 30 minutes past my appointment time, waiting for my aesthetician to 1. explain the order of the services to me and 2. actually begin the service. I went back to the front desk to ask about my appointment time and when I could expect to be seen -- I had a reservation I was worried about missing later that day -- and was told that the customer who was being seen prior to me had shown up late for their appointment and pushed the schedule back. I was told that I could expect to be seen within the next 5 minutes. This information would have been pretty helpful to know when I arrived for my appointment in the first place. I went back to the spa waiting room, waited an additional 15 minutes, then returned to the front desk to cancel one of the services -- I would not have time to receive both of the services I had already paid for. When I returned to the waiting area, an aesthetician finally brought me into the room to begin the service. I had never received this particular service before -- a seaweed contouring bath -- so I was unsure about what to expect. Not too long into the bath, I realized that I was not receiving the service I had paid for (there was no seaweed to be found or contouring to be had) and was instead provided with an aromatherapy bath (I assume that's what it was because, again, no one was able to answer my question about what the service was even AS IT WAS HAPPENING). I left Avalon that day feeling angry and disappointed because I had planned what I had hoped would be a relaxing and massively well-deserved day of pampering but was instead met with ill-informed staff, terrible customer management, and an experience that taught me never to return to this place of business. To add insult to injury, I had decided that, despite this poor experience, I would not write a review about it and just let it go. One week later, I find that Avalon had charged me TWICE for the services (I guess I got charged when booking online and again on the service day?). I called to inquire about the charges, but of course, the manager is not available to answer my questions and will "call me in the morning." Sure. Here's my review."
"I never write reviews but I do want to let other people like me know, who are traveling looking for a solid salon to get your nails and a massage. The massage was great, Brenda was amazing. Despite it being 30 min, however I was not aware when she offered deep tissue that it was an 15% additional charge. Until at check out, I noticed they were charging me $90 for a 30 min massage. They corrected the price and it ended being $60. The main reason I’m writing this review however, is the manicure I received. Unfortunately, it’s probably the worst I’ve had to pay for. I would have done a better job. She did things backwards, on her phone, smudging the base, applying way to much polish. Even scratching on of the nails with her own acrylic set. She had just graduated high school. She squeezed some fast drying drops and just left me there. No driers. No sit here while you wait. I sat down in the waiting area anyway. But because there was so much polish it took all day to dry down. So as I reached for my wallet to pay and tip, the polish moved. As I had dinner and went about my day. Today, my polish looks like a high schooler did it. It complete moved and smudged. And I am so disappointed because I paid $88 over all, not including tip. At least $100 for services that were not worth the cost to say the least. Now I’m flying home to NYC with lumpy nails. Save your money."
"Avalon was able to squeeze me in with one day notice for Saturday to do a balayage and hair cut. I previously had a balayage that I’ve let grown out (and quite frankly wasn’t taking care of). I was paired with Johnny, who was not only the sweetest, he did AMAZING work! Johnny gave my hair a very elevated look. We talked the majority of the time while he worked so effortlessly. The pricing was comparable to the area, maybe a little on the higher end but I can’t complain! The photos speak for themselves and I would definitely recommend Johnny✨"
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