JCPenney Salon
419 East Trenton Road, Edinburg, Texas 78539
About the JCPenney Salon
JCPenney Salon is a premier beauty destination located at 419 East Trenton Road in Edinburg, Texas. Offering a wide range of hair care services, including cuts, styling, coloring, and treatments, our expert stylists are dedicated to helping you achieve the look you desire. In addition to our salon services, we also offer a selection of top-quality hair care products for purchase in our store. Visit JCPenney Salon today and experience the ultimate in beauty and pampering.
Photos of JCPenney Salon
419 E Trenton Rd, Edinburg, TX 78539, United States
Opening hours of JCPenney Salon
Monday:
11:00 - 19:00
Tuesday:
11:00 - 19:00
Wednesday:
11:00 - 19:00
Thursday:
11:00 - 19:00
Friday:
11:00 - 19:00
Saturday:
11:00 - 19:00
Sunday:
11:00 - 18:00
Reviews of JCPenney Salon
"TLDR: My hair was cut unevenly, and I had a bad overall experience with the hairdressers I had during this time. I hadn't had this happen before, it's not something I expect of this salon. I had Mariela for my appointment. I wanted a shorter hairstyle, so Mariela referred me instead to Natalie, who took over. My sister loved Mariela, she got her hair cut by her, so no hate to her. (Or anyone else, just venting my situation.) Natalie proceeded to cut my hair, which I had initially been okay with. (Now, I want you to keep in mind that I can't see without my glasses - like AT ALL - and I took them off during the session to make sure she could cut the sides correctly.) When it was all said and done, I put my glasses back on to see my hair one inch longer on one side and short on the other. I asked for an even cut with no layers, with a side part. She blamed the unevenness on my glasses, on my hair thickness, and side part, but I asked my mom, sister, and people around to assess the hair. They all insisted it was uneven, but the girl said it was not until we all told her it was. Natalie cut my hair more and more, but still it was uneven and now my hair was much shorter than I had wanted. I started to become distressed and asked her to stop cutting. A woman came by the name of Maritza/Missy, and she insisted it was all in the balance of my hair. Now, while she didn't claim that anyone made a mistake at that time, she did say she could fix my hair at no cost (which was kind, yes). She said I could come early in the morning the next day since I declined to have anyone else cut my hair that day. I came in early with my mother, but it was another 15 minutes before she let us in and she claimed she was busy. During my cut, she did claim a mistake was made, but kept making offhand comments about how she knew a lot about hair and that mistakes can happen to others. That it was all in the balance of the hair, and it doesn't matter if it seemed unbalanced, because she checked and said it was. I left still slightly uneven and in a fouler mood than when it had began. As kind as the action was to offer to fix my hair, the way it happened didn't feel good. I admit I was anxious and distressed, but I think my distress was fair for the most part. I had never had issues with this salon prior to this experience. I put my full trust into these people because I thought they would do a good job. I was wrong."
"I went into the salon looking like the average 24 year old but left the salon looking like a 40 year old in 1980.The hairstylist didn’t even bother asking how I part my hair or how I style it, the haircut itself is awfully choppy and definitely not what I asked for. I suspect she was nervous because she was new and what seemed to be management and team members were talking about new employees in a not so polite way. I paid about $45 and left a tip for the lady solely because I felt bad that she had to deal with the toxicity of that workplace. Definitely do not recommend. customer service 2/10. Haircut itself 1/10. Products used 8/10. Pricing 5/10."
"My son and I came here for 2 different services. I just had a hair treatment, while my son, had a perm. I was nervous about my son’s perm because: 1) It is his first perm and 2) It may not turn out the way he wants it.Hair perm can be a bit tricky, and my son just wants that big curls to give his hair some body and bounce because his hair is so flat and straight (which is my dream hair). Both my stylists and his stylist are not just knowledgeable but skilled; meaning they can execute, and execute it well. If you want you hair done, you have to try JC Penny, and look for either Hana or Mariela."
"I have been going with Joseph for many years and love every time he treats and colors my hair! He is so patient and knows what he is doing. He will leave my hair looking so natural and feeling so good. Joseph does a very wonderful job every time , and he is the reason I continue going to the jcpenny salon! All the workers are very polite and nice every time I go. Awesome job to all of them!"
"Joseph has been my stylist as well as my daughter for over 2 years. I never have to wait for my appointment. Services for my color or highlights or any cuts to styling are exceptionally fabulous with every visit. Thank you Joseph for always being available to fit me in with my hectic schedule."
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