Serendipity. a hair salon 7056 Circle Cross Road, Odessa, TX 79765

"I never leave negative reviews, but I can't figure out what else to do. I did my research on salons and made an appointment to reward myself for two big personal milestones reached, and was left instead bawling in the parking lot. I wasn't listened to, and left with a horrible dye job, a haphazard cut, half-dried hair and no styling. The stylist told me "I don't have time to finish". Then tell me at the beginning!! When I asked why my hair was copper orange instead of burgundy, I was told "well sometimes that's how coloring works out...it's because of these reasons...". If you knew that was going to happen, tell me at the beginning! Not AFTER my hair is destroyed! And then to charge me a significant amount, as I'm crying in the shop trying to figure out what's going on with no apologies...instead blaming me. I just don't understand it. She really was nice at the beginning, but I could tell she was not interested in doing a good job, just doing it fast and dirty...and not even finishing! And to watch the other stylists...taking so much time and their customers leaving with gorgeous end results...I got so incredibly screwed over on this. I never pay this much to get my hair done but I wanted something special, and I just can't believe how awful this entire experience was. Never EVER going back, and strongly encouraging anyone who does to proceed with caution! I am not a vindictive person to throw names out there, but if you're assigned a stylist whose name begins with "K" I would research exactly who it is you're getting."

"Brittany is the absolute best at what she does! I always leave feeling great and LOVING my hair! She is also so genuinely sweet and easy to talk to. I send everyone I can over to her!"

"I highly recommend Iris at this salon. She is very nice and professional. My hair had been through an at home haircut and colorings during this past year of quarantine and was in pretty rough shape. She took care of it all, cut, color, and some extra care for all the damage. She did it all in one visit and my hair looked so much better and healthier. I will definitely continue booking with her in the future!"

"Shelly always does a great job. She listens to what you wants and executes in excellence. She never just does her own thing, especially when you ask for a trim she doesn’t cut 6 inches off. I followed her from her last place of employment. Definitely recommend!"

"I can honestly Brittany ruined my hair. They weren’t layers more like a chop job. I would really recommend doing research before going. I wish I had. Not to mention she burned my scalp when she set the hair dryer to high and the foil got extremely hot. When I messaged her to tell her about my hair she told me to apply conditioner, no amount of conditioner will fix the poor layering. Couldn’t even cut my hair evenly. It honestly looks like I handed the scissors to a six year old and let them cut my hair."