Burger King

"I love Burger King but I don’t like stingness over couple of barbecue sauce is crazy maybe offer one we pay to come out and eat in your establishment even with prices going higher. It’s a choice that we make to eat in your establishment and we can take our business other places over stinginess. I don’t like ketchup and I shouldn’t have to be submitted to just having it"

"After having the junior king kids meal at least 10 times with the soft serve ice cream cup or cone as the treat, tonight’s manager and cashier refused. They wanted to charge for it when it was already included with the meal. IT IS SPECIFIED IN WRITING ON THE MENU BOARD! We will not be coming back!"

"On 9/27/23 I visited Burger King at 3549 Highway 6 and ordered my food. I gave the lady my card and she ran my card, but then stated her machine was down and went to another area to run my card again. I soon discovered that I was double charged. I called the restaurant and spoke to Rosemary a manager and I explained what transpired. She put me on hold and after waiting on hold seems like forever, she hung up on me. I then went back to the restaurant since she hung up on me and I let Rosemay know I was the customer she was talking to but got hung up on and she stated "I didn't hang up on you, Ana did!" I asked to see Ana and the name of the district manager because of unprofessional behavior on Ana's part. When Ana came to the counter she had a bad attitude and rudely said "You was not overcharged " and put a copy of the receipt on the counter. I looked at the receipt and as I am trying to talk to her and show her my phone with both charges she cut me off and said "I don't care what your phone say!" She then walked off and I was left standing there totally in disbelief of how Ana just handled the situation. Rosemary was helping customers in drive thru and I asked if she would please get Ana again as I stood there and was also ignored by her. Ana finally came from the back and walked over to the food prep area with Rosemary.I had my phone to capture the interaction since I was being ignored and treated unfairly and Rosemary whispered something to Ana and she walked over to me and said very loudly in a rude manner " You can't have your phone, I'm calling the police! I couldn't believe that a manager would act that way towards a customer. Not only did Ana and Rosemary fail to listen to my issue, but now treating me like a criminal by threatening to call the police on me. This was totally unacceptable and I left and contacted my bank. My bank also concluded that Burger King double charged me and I had to file a claim due to an error at an establishment, bad customer service, and poor management. This was unfair to me! I will not be coming back to this location! Rosemary and Ana are a poor representation of the company and doesn't value the customers opinion if there is a valid complaint or issue, instead they form their own opinion without consideration for the customer. Thankfully the bank was able to hear my issue and see what was wrongly charged to my account to finally get a resolution! It was my worst experience with any restaurant ever!!!"

"We get here and got the usual impossible whopper an order of onion rings small order of fries and a brand spanking new spider verse sundae. My 7-year-old was ecstatic to receive it. When we get to the window, and I'm receiving all of my things, the first thing I get is a clear 8oz plastic drinking cup from Dollar tree with ice cream in it with some blue and red nerd candy looking sprinkles on top. I asked the cashier, is this the spider verse Sunday?? She confirmed. So I'm just kind of in disbelief that Burger King is putting out a "spider verse sundae" in a regular 8 oz plastic cup... And charging people for it. This can't be right"